Regarding your order, we recommend reaching out to the retailer directly by giving them a call at 1-800-925-6278. We're also sorry to hear that your product reached you in this condition, as we do have strict quality checks in place. So that we can learn more about this, please give us a call at (855) 206-8286 when you can.

Thank you for sharing your feedback with us! There's nothing more important to us than the quality of our products, which is why they go through strict quality checks! We do extensive market research and consumer testing while designing our products and packaging, to produce high-quality items and packaging that people will love. We're sorry that wasn’t your experience with this item. We will share your feedback with our Quality Team, and if you would like to share more, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We appreciate you bringing this to our attention, and we're sorry these fit tight around the waist. Please know that we try to provide size options that give more people the protection and coverage they need, and we try to ensure they reach you in the perfect condition. Hearing from consumers like you helps improve our products, and we're sharing your message with our team. We want to learn more from you to see how we can help, so when you have time, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.

We're sorry for any confusion, Tosh. If you have questions about products available through Sam's Club, please reach out to the Sam’s Club Team at 1-888-466-3337 for further assistance