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Customer reviews for Samsung Bespoke 30 cu. ft. 3-Door French-Door Refrigerator for
Samsung Bespoke 30 cu. ft. 3-Door French-Door Refrigerator
4.6 out of 5 stars
stars
1,008 ratings1,008 reviews
  1. 5 stars76% (770)
  2. 4 stars15% (156)
  3. 3 stars3% (28)
  4. 2 stars1% (14)
  5. 1 star4% (40)

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Showing 421-430 of 1,008 reviews
Nov 24, 2023
Reviewer name: Reeba25219
4 out of 5 stars
4 out of 5 stars review

Perfect For My Needs

(This review was collected as part of a promotion.) We have had this for a couple of months and love it so far. It's really quiet and spacious.the compartments are also a great size . The ice cubes are a little small for my liking but that's a minor one when compared to all the pros of this fridge

Review from Caddle
Helpful?5NQUI9TV43Y814204464647
Aug 8, 2023
Reviewer name: glad2buy
5 out of 5 stars
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] I bought this a month ago and I'm very pleased with my purchase. The exterior is easy to clean and the interior design is compartmentalized which helps to keep things neat. The ice maker works well. And the overall functions of this fridge are in good working order. I would recommend this fridge highly.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Feb 26, 2025
Reviewer name: Mr Moose
5 out of 5 stars
5 out of 5 stars review

Happy customer that loves the beverage center

[This review was collected as part of a promotion.] We have had his refrigerator for a month. We first saw the Bespoke at a house we rented for July 4th. Our friends were like we are going home and buying one. We had issues with our previous fridge from the day we installed it. The tech told us that we purchased the first year and there are a bunch of problems. We are so excited to have the Bespoke. Our previous fridge had the drawer which we really liked. I created another zone for the compression which could have contributed to some of our issues. Our kids are becoming teenagers so I don't know we need the drawer as much, so we got the 3 door. We all love the beverage center. The one thing we do not like is the bottom drawers are wider then the doors so we have to open both doors to open the drawer. BTW - our friends did purchase one after we got ours.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Jul 11, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Highly recommend! Great family-supporting features

[This review was collected as part of a promotion.] I love the dual ice sizes. The beverage part of the left side has been a very valuable feature at my house, especially the water pitcher. We don’t put things in the “infusion” basket but it’s so convenient! The only annoying part is the drawers not being able to be opened without having both doors open on the bottom. Design opportunity

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Sep 18, 2023
Reviewer name: ChefDav
4 out of 5 stars
4 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator a few months ago and I'm very pleased with the amount of room it has and the beverage center. The one item I am not pleased with is the left-hand side door sealing piece that does not always fold into it's track to help seal the doors when it's closed.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Dec 8, 2023
Reviewer name: gene
5 out of 5 stars
5 out of 5 stars review

Great Fridge; Could Be Perfect With a Small Change

I bought this refrigerator and LOVE it! It's roomy, bright, and well thought out in terms of features. There is though one design improvement that Samsung should make: While each crisper drawer will pull open with only one outer door opened, the bottom right drawer will not open without both outer doors being opened. If Samsung reduced the width of the bottom drawer just a little, it could pull open without having to open both outer doors, which would be much more convenient.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Dec 15, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

WATER LEAKS or WATER, WATER EVERYWHERE

I bought this Bespoke Refrigerator 17 months ago. It has been somewhat of a disappointment, especially given the cost. Now after replacing the water filter, it will not dispense water or make ice, replaced with another new filter with the same results. Removing the filter is supposed to bypass the filter and allow ice and water to be made with UNfiltered water. Unfortunately, it also leaks water into the fridge and out onto the floor. After only 17 months, I find this unacceptable at any price.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
reply from Samsung Care

Hello, We understand your frustration with a refrigerator that does not dispense or make ice and leaks water. Let us help. We have provided a link to help troubleshoot an ice maker not producing ice. The link includes additional resources to check the water and ice dispenser, refrigerator error codes (if any), instructions for testing or resetting the ice maker, and a video to watch from start to finish. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Below is a link with troubleshooting steps to help with the leaks from the water filter. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter You may also refer to page 66 of the user manual for other solutions when the ice maker does not make ice. https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146645435) to help our team pull up your information when you message us. Thank you. -Angelica

Dec 27, 2024
Reviewer name: Beaz
5 out of 5 stars
5 out of 5 stars review

Best refrigerator!

[This review was collected as part of a promotion.] I love this refrigerator. I had a bad experience with a Samsung refrigerator where the ice maker constantly froze up so I was reluctant to buy this one, but I am so pleased I did. I love all the features especially the water picture in the beverage center.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Oct 28, 2024
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Best fridge thus far

[This review was collected as part of a promotion.] This refrigerator is everything we wanted without a bunch of needless features. It's extremely space efficient . You can see inside all of the drawers and shelves, nothing is hidden (out of sight out of mind). The water / beverage center has been extremely convenient.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Jun 24, 2025
Reviewer name: LiveNLearn
1 out of 5 stars
1 out of 5 stars review

NEVER BUY ANY SAMSUNG APPLIANCE! EVER!!

We purchased a brand new Samsung fridge and less than 2.5 years later, the fridge went out! The ice maker stopped working and the fridge and freezer stopped cooling. Samsung sent someone out a WEEK later so we lost all of our food. The compressor was replaced and it started working again but only for about 3 weeks. We just happened to ask about being compensated for food (because the info wasn't volunteered). I had to be escalated to a manager to get reimbursed for a portion of the food that was lost and I had to submit proof of the food purchased 3 times! After finally getting a partial reimbursement, we replenished the food in the fridge. LESS THAN A MONTH LATER THE FRIDGE STOPPED COOLING AND STOPPED MAKING ICE AGAIN! Samsung said no one could come out until the next week. So even though it was Samsung's fault that the fridge went out again, there was no sense of urgency to send someone out to fix it in a timely manner. To make matters worse, we had just purchased a ton of seafood for my mother's birthday celebration. Imagine how that smelled as it started going bad! When the repair person came out for a SECOND TIME, he said there was an "internal gas leak" and that the fridge wasn't repairable. Imagine hearing "internal gas leak". We're we supposed to feel safe? He even said it was still safe to drink the water. Ummmm...no! So we had to start the claims process for the fridge reimbursement and for the second time in a month, we lost all of our food plus the food for my mom's birthday celebration was ruined. When we contacted Samsung's terrible customer service department (after being left on hold and hung up on multiple times) to request a reimbursement for the food. They had the audacity to tell us that they only reimburse for food one time per device and that Samsung "isn't required to do that." Seriously???? Just so you all know, an expedited claim takes "1-3 days to review and another 3 to 5 days to issue a refund." I know this verbatim because they kept reading from the same script when I asked any question. I was then told to just go buy another fridge if I couldn't wait for the refund to be processed. Who has the nerve to say that? Samsung customer service. I almost forgot to mention how someone has been out to "repair" my Samsung washer. No, it still isn't working correctly either. So two weeks later, we are still without a fridge and we are out of hundreds of dollars in food again. This is the most draining and frustrating experience we've ever had with any appliance. You could offer us a FREE Samsung appliance at this point and we still wouldn't take it! Moral of the story: NEVER BUY ANY SAMSUNG APPLIANCE!

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
reply from SEA Care

Hi there, We are here to assist you at any time. We want to discuss this experience further with you, review other available options, and address any other concerns you may have.    Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1149722827) to help our team locate your information when you message us. Have a great day. -John