Customer reviews for Samsung Bespoke 30 cu. ft. 3-Door French-Door Refrigerator forMember photos









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Poor choice
This is the worse refrigerator I've ever owned. The alarm goes off too quickly, in my opinion, and cannot be deactivated. Yet, if a door or drawer is left slightly ajar, it does not alarm. (Led to overnight thawing of freezer products.) Levelers cannot be adjusted to the extent the doors will shut without effort after opening. The drawers cannot be extended far enough to easily reach items in back. The crisper has no adjustable ventilation for humidity; therefore it is just another small drawer. Small 3" door shelf can't be seen or accessed without bending over. The beverage center takes up space therefore limiting the shelf space and most tall items have to be on door unless small shelf over drawer is retracted, creating even less shelf space. One definitely cannot defrost a turkey in it. Like most "chest" freezers, one seldom knows what is on the bottom without removing items on top and this model could have benefited from compartments or more than one pull out drawer where the ice is. The glass doors are always covered with fingerprints (from having to push the door closed) though I could have lived with that if it was my only objection. The drawer grooves and indentations make cleaning difficult and the area to open the freezer catches crumbs & such and is very hard to clean due to its shape. I made a poor choice for a family of only two.
Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link to the user manual; kindly go to pages 21, 36, 42, and 60 to help you with the issues of your refrigerator. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151751192) to help our team pull up your information when you message us. Thank you. -Ricardo
Functional and stylish!
[This review was collected as part of a promotion.] This is a great appliance, with sizable capacity in both the upper refrigerator and lower freezer. One area for improvement is the lower crisper drawers: to open these, both upper doors have to be opened. We love the pitcher in the door for filtered water!
Poor product! Will destroy your flooring
Buyer beware! I purchased this and right after one year the ice maker started to freeze up. This caused the water to over flow and ruin my hardwood floors. Calle Samsung and they said nothing they can do after 1 year. This is a known issue - after multiple repairs we are replacing! This should be illegal to rip people off like this!
We understand how you feel about the freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328296 to help our team pull up your information when you message us. Thank you. -Angelica
Really attractive and great working new Bespoke!
[This review was collected as part of a promotion.] Very pleased thus far with my new Samsung refrigerator. It looks great and has many nice features including the beverage center, great lighting, changeable color panels, etc. It is very quiet and has been doing a great job keeping my foods and produce cold and fresh. I've noticed many items actually have been keeping longer than they did in my old fridge. Love the look of the Bespoke appliances and plan to replace my old stove soon with a new Samsung.
Stylish and Quiet – A Perfect Fit for Our Kitchen
[This review was collected as part of a promotion.] I've been using the Bespoke 3-Door French Door refrigerator for about two weeks now, and I have to say—I'm extremely satisfied so far. First of all, the design is outstanding. It blends beautifully with the rest of my kitchen and instantly gives the space a more modern and luxurious feel. One of the biggest draws for me was the customizable door panels, which allowed me to choose a color combination that perfectly matches my home's aesthetic. Every guest who's visited since we installed it has commented on how beautiful the fridge looks—it's definitely a statement piece. Functionally, this fridge checks all the boxes. The three-door design is incredibly convenient, making it easy to organize groceries and access both the fridge and freezer compartments. The interior is spacious and well-lit, which helps with visibility and makes finding things simple. I've also noticed that produce stays fresher for longer, which speaks to the excellent cooling performance. Another big plus: it's extremely quiet. Even though our kitchen is close to the living area, I barely notice any noise from the fridge—it runs very smoothly and silently, which makes a big difference in everyday comfort. Of course, I've only been using it for two weeks, so I'll need more time to evaluate long-term reliability. But as of now, I'm thoroughly impressed and completely happy with my purchase. If you're looking for a refrigerator that combines style, functionality, and thoughtful design, I highly recommend the Bespoke 3-Door French Door model.
The only reason I bought it was for the third cool
[This review was collected as part of a promotion.] My refrigerator has not worked since the day I brought it home. It cooled for maybe 5 hrs this whole entire time. I've had my refrigerator for two weeks now and still can't use it. So I am very disappointed. And my service appointment isn't until the 22nd of sept. So almost a month without a refrigerator.
We care about the betterment of your refrigerator, Jenny. Let us help you out. While waiting for your technician appointment, please take a moment to click this link to address your fridge's concerns. For additional tips, click the hyperlinks and watch the embedded video. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150722250, to help our team locate your information when you message us. Have a great day. -John
Things to consider before you buy. (Not practicle)
Pros: Nice looking. Spacious from inside. Water pitcher for cold water with auto fill function. Lots of Ice with 2 different size of cubes. Good for filling up water bottle with smaller opening. Glass panels, nice asthetics and convenient to leave a quick note or reminder. Cons: No Handle to open or close the fridge. This will lead to door slaming since there are no handle to control the door when closing. Especially kids. The water dispenser is inside. Hence when dispensing water the fridge is open and loosing cold air. Ice dispenser in the freezer. You need to use hands to get ice. Which can get messy if you have kids. To open the door to water dispenter has separate opening. The Fridge comes with 4 washers to help balance the doors. One of my door was not adjusted by the installer. Hence the tab between the doors was not shutting and sealing the fridge. Hence it was leaking cold air. We accidentally disposed the washers and later I had to fish them out of the trash. Summary: I will not recommend this fridge for practicle reasons. Lookwise its nice and ellegant.
Hi there, We appreciate you reviewing the fridge in such detail. Please allow us to advise you on how to make the most of the unit's capabilities. For a flusher appearance, the unit was designed without handles that protrude. Recessed handholds are located at the top and bottom of the freezer door and the bottom of the doors to make opening and closing the doors easier. You can avoid door and shelf alignment issues and noise and leaks by leveling your refrigerator. You will require a level and a flathead screwdriver to level your refrigerator. To start, level the refrigerator from front to back and add shims as needed. After that, level the refrigerator from right to left. To make adjustments, use the leveling feet and a flathead screwdriver. To raise and lower the refrigerator, turn the feet to the left and right, respectively. Next, check the alignment of the doors. Any potential cooling issues will be avoided as a result. To fix the space between your doors, use the provided c-clips to adjust the height and the adjustment bolts at the top of the fridge. Please see the video for more details. Adjust the door height and the door gap on page 29 https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf How to level your Samsung refrigerator https://www.youtube.com/watch?v=56WIrCOKoiI&t=1s Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145387867) to help our team pull up your information when you message us. Have a great day. ^Charles
Amazing
[This review was collected as part of a promotion.] Amazing best fridge ever I would not pick any other brand
Great features
[This review was collected as part of a promotion.] Very spacious, modern look. Great smart features to control on your device
Amazing cooling and features
[This review was collected as part of a promotion.] This is a beautiful refrigerator with lots of space. I love the beverage center.
