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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 161-170 of 497 reviews
Jul 12, 2024
Anonymous
1 out of 5 stars review

Trouble, trouble!!

[This review was collected as part of a promotion.] This is a replacement for one we purchased in Feb. Now this unit is doing the SAME thing…not freezing!!! I have been u all nite trying to get a tech here after going thru all the test you need to rove I need a tech…. I NEEd A T ECH ….. NOW!!!

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147324245) to help our team pull up your information when you message us. Have a great day, -Ernest-

Oct 25, 2022
Splishka
5 out of 5 stars review

Very spacious

[This review was collected as part of a promotion.] We have had the fridge for a couple weeks now and it has been great. The fridge itself is very spacious. It is out far enough that we don't have the issue with the doors being too big like some other have complained about. The freezer is smaller on the counter depth then the standard depth but we would rather have more fridge space. We love the water pitcher and the two different types of ice. We previously had to use a brita and ice trays so it's nice not having to fill those up ourselves anymore. We purchased all new samsung appliances and so far they have all been great.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Sep 30, 2024
nirmaljal
5 out of 5 stars review

Sleek, modern, functional and spacious

[This review was collected as part of a promotion.] We bought this refrigerator about 2 weeks ago, we love it. It looks elegant with its glass panels. It is easy to clean and wipe off. It is very spacious and works really well for our family. Love the auto refill water jug that ways we always have cold water to drink. The automatic icemaker makes ice in two sizes which is great. The freezer is also really spacious.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Dec 5, 2023
Suzanne
5 out of 5 stars review

It’s beautiful!

[This review was collected as part of a promotion.] We love it so far! It’s a beautiful appliance, and well designed. We have so much more room in the same amount of space. I have heard of some issues with other Samsung refrigerators, so keeping my fingers and toes crossed, because I would love to have this for a long time.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Nov 27, 2022
WiscoGal
5 out of 5 stars review

Bespoke Line was love at first sight!

[This review was collected as part of a promotion.] Purchased a Bespoke 3-door French Door Refrigerator and absolutely love it! I wasn't sure about having no handles but once I was used to it, I realized it was much nicer to have the extra walk space. This is a counter depth frig and I am amazed at how much it holds. Having a built-in water pitcher that constantly refills itself is a dream. Samsung has obviously put a lot of thought into the Bespoke line.

Review from Samsung US
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Apr 14, 2023
Gviv
4 out of 5 stars review

Love the White Glass and refilling pitcher

[This review was collected as part of a promotion.] This is my second Samsung with the pitcher and I LOVE IT. I have the white glass and it looks so amazing in my kitchen. The bespoke panels are nice but I don't think I will switch the panels often.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Jul 11, 2023
Ben with the Kitchen
5 out of 5 stars review

Clean, elegant, and functional to boot.

[This review was collected as part of a promotion.] We bought the Bespoke collection for our kitchen and I’ve never enjoyed a refrigerator more. The in-door water pitcher with tea bag-infuser is the current family favorite feature. Guests always compliment the fridge too.

Review from Samsung US
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Aug 9, 2024
Lindsey G
3 out of 5 stars review

Unsure on quality

[This review was collected as part of a promotion.] Fridge and freezer stopped cooling seven months into owning this fridge. Ruined almost all of our food twice after we were initially told it may have just been a fluke from a recent power outage sending it into demo mode. We really like the fridge and features, but are now nervous about the longevity of it.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA CARE

We understand how you feel regarding the fridge's longevity. We're here to help you, Lindsey G. I have shared the manual for instructions on deactivating the Cooling off mode (demo mode) function. Please read page 39 for reference. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147423841, to help our team pull up your information. Have a great day! ^Chrystel

Oct 10, 2022
DJH4
5 out of 5 stars review

Good features and quiet

[This review was collected as part of a promotion.] I purchased this refrigerator last month and really glad I did. We had a GE GYE model that was purchased in 2015 and had nothing but trouble. The GE was also very loud at times. Our family are happy with the Samsung refrigerator especially with the looks, the features, the ice cube sizes, and how quiet it operates. The temperature inside the refrigerator seems to be very consistent inside. Very happy with the purchase.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Dec 20, 2022
EnMplus4
5 out of 5 stars review

So Sleek

[This review was collected as part of a promotion.] I absolutely love my new Samsung Bespoke refrigerator. Everyone that comes over is so impressed with its sleek looks & it ample storage space. The auto fill pitcher is definitely a MAJOR perk. I’m also impressed with its two different sizes of ice it makes. I am so happy we had stopped in to look at fridges in person because this one took my breath away.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437