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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 151-160 of 497 reviews
Oct 25, 2022
Splishka
5 out of 5 stars review

Very spacious

[This review was collected as part of a promotion.] We have had the fridge for a couple weeks now and it has been great. The fridge itself is very spacious. It is out far enough that we don't have the issue with the doors being too big like some other have complained about. The freezer is smaller on the counter depth then the standard depth but we would rather have more fridge space. We love the water pitcher and the two different types of ice. We previously had to use a brita and ice trays so it's nice not having to fill those up ourselves anymore. We purchased all new samsung appliances and so far they have all been great.

Review from Samsung US
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Nov 16, 2022
Hot in Texas
5 out of 5 stars review

Best Investment Ever!!

[This review was collected as part of a promotion.] I am a 20+ years Army Veteran and needless to say, I have moved around a lot. After retiring in 1999, I bought a house. I bought a really nice side by side refrigerator and I was as pleased as punch! Especially after living overseas for many years where refrigerators weren’t really “a thing” like in the U.S. Well, I recently purchased my “dream house” where I hope to spend the rest of my days. At the behest of my daughter, I purchased the three-door Bespoke Refrigerator with built-in water pitcher. We’ve had it for about three weeks now and I just can’t stop looking at it. It is sleek, modern, and oh so functional. There are crisper drawers; meat drawers; cheese drawers; drawers galore. Plenty of freezer space; very functional, space saving ice drawer with a scoop!!! I just love it. I was so impressed with Samsung that I also bought their washer dryer! HOOHA!

Review from Samsung US
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Nov 20, 2023
E Hunter
3 out of 5 stars review

Needs more dimensions and panel sizes

The specs online do not show the size of the freezer door nor the refrigerator door heights. These specs need to be added. For the panel ready models, it woud be most helpful if those sizes were also included in the specs, as cabinetry panels are very expensive and mkaing mistakes is easy to do. Based on this, I could not recommend this to any of my clients because the margin for error is too great. I have not called to find out if this info can be provided, just noting that the info is not available on the site.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Dec 1, 2022
Hdfatboyom
5 out of 5 stars review

Love our new kitchen toy

[This review was collected as part of a promotion.] After owning our old fridge for 19 years we bought a new Samsung fridge! I know the name Samsung is quality and fantastic clean line designs at a reasonable price. I built and designed retail stores and researched Samsung so I put their tvs in them. So I was sold on this brand. The updates and design in this fridge are so cool. Love it!

Review from Samsung US
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Oct 7, 2022
Amelia
4 out of 5 stars review

Affordable modern design

[This review was collected as part of a promotion.] I bought this a month ago and I am very happy so far. I like the 2 varieties of ice and the modern design. I do have 3 minor complaints: The white color of the doors is more of a light gray against my high gloss white kitchen. There is no shelf height that fits a large bottle of wine with bottle stop. I also find it irritating that I can’t pull out the very bottom drawers without opening both of the fridge doors.

Review from Samsung US
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Nov 27, 2022
WiscoGal
5 out of 5 stars review

Bespoke Line was love at first sight!

[This review was collected as part of a promotion.] Purchased a Bespoke 3-door French Door Refrigerator and absolutely love it! I wasn't sure about having no handles but once I was used to it, I realized it was much nicer to have the extra walk space. This is a counter depth frig and I am amazed at how much it holds. Having a built-in water pitcher that constantly refills itself is a dream. Samsung has obviously put a lot of thought into the Bespoke line.

Review from Samsung US
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Oct 2, 2023
Frost462
4 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] I bought this for a new house we moved into in late February 2023. I love it for the most part. It's roomy enough for our needs and the two types of ice is an added bonus I didn't think I needed, but now know better. My only complaint is the water pitcher. The pitcher will not refill if there is condensate on it. It is a safety feature in case of leaks which is understandable. It may be fine in less humid climates, but I live in Southeast Texas, where as soon as you take it out in the summer, it starts sweating immediately. Most times I can just dry it off, but there are times when that isn't enough and I have to leave the pitcher out to air dry on it's own, which is a big inconvenience sometimes. Overall though, I'm happy with my purchase.

Review from Samsung US
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Sep 18, 2024
janer48
5 out of 5 stars review

You will love these streamlined features

[This review was collected as part of a promotion.] Newly purchased this month, still observing and finding functions. You have to print out the user manual, which is practical but not customer friendly. Love the auto fill water feature, still figuring out how to change the filter (no manual yet). Beautifully designed, great ice maker set up. Overall, very happy.

Review from Samsung US
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Jul 12, 2024
Anonymous
1 out of 5 stars review

Trouble, trouble!!

[This review was collected as part of a promotion.] This is a replacement for one we purchased in Feb. Now this unit is doing the SAME thing…not freezing!!! I have been u all nite trying to get a tech here after going thru all the test you need to rove I need a tech…. I NEEd A T ECH ….. NOW!!!

Review from Samsung US
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reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147324245) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sep 9, 2024
Frosty
5 out of 5 stars review

I love my new Samsung Refrigerator!!

[This review was collected as part of a promotion.] Disclaimer: I am 50 years old and this is my first ever absolutely brand new refrigerator. So, It's not SUPER hard to impress me! lol Having said that, I do absolutely love this refrigerator. I love the no-handles feature because my refrigerator has a wall on the right side and this makes a huge difference when I open the door. I love how roomy and spacious the fridge is. I enjoy the alerts if I accidentally leave the door open. I love how clean it looks on the outside due to having the icemaker in the bottom freezer and the water bottle in the door. All in all, I'm very pleased!

Review from Samsung US
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