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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars1,494 ratings1,473 reviews
  1. 5 stars78% (1,163)
  2. 4 stars14% (207)
  3. 3 stars3% (38)
  4. 2 stars1% (19)
  5. 1 star4% (67)

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Showing 781-790 of 1,473 reviews
Apr 25, 2024
Don is mad
1 out of 5 stars review

poor quality

We purchased the washer 2 years ago, washing 2 loads per week. The washer now stays on spin cycle for hours doing 1/4 turns, no error code either. 2 reparimen later and the suspected faulty control board is no longer made. I will never again purchase a samsung product. 2 years and they dont make the pcb any longer!!!!

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from SEA Care

Hello there,  We understand the frustration you feel if the needed part is not available. Allow us to help. To check the availability and compatibility of your washer's control board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147082837) to help our team pull up your information. Have a great day. ^Camille

Jan 4, 2022
Rocky
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] This is my first brand new washer and I love everything about it. My California King size comforters get clean, my son's work clothes get clean. I am so impressed and would definitely recommend this washer

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Jul 18, 2023
Nick
4 out of 5 stars review

Happy with purchase

[This review was collected as part of a promotion.] I bought this washing machine a week ago. I run several different programs and runs good. The looks are great. Manual has limited explanation of the different programs. The temperature setting is from cold to hot, without any indication on actual temperature setting (i.e., degrees F or C).

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Aug 18, 2020
Michelle Lowry
1 out of 5 stars review

Defective internal hoses

i purchased this washer in oct 2016, my samsung washer worked great through 2017 and 2018 i stored my washer and dryer ( in garage ) 2019 ,6 months of 2020 . i finished the house , hired a handyman to move and connect washer and discovered the washer internal hoses have deteriorated.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

I understand your concern. Thanks for leaving your feedback. If you would like to look for a replacement hose, you can visit http://www.samsungparts.com/customerservice.aspx?cs_menu=qu. ^Pat

Jul 18, 2023
Bambi
5 out of 5 stars review

So Good So Far

[This review was collected as part of a promotion.] I received my Samsung Front Loader Washer about 3 weeks ago. It is working great. I have had no issue with it. Although the washer is easy to use, I would have like the user manual to provide some information and instructions on all the functions.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Sep 22, 2022
SY99
1 out of 5 stars review

5 1/2 months, then failed

one of the counter weights of the drum broke off; searching the reviews i see it's happened to others too. the replacement process has been horrible too; i am now giving up getting another samsung and going to work on getting cash back and buying a different brand. buyer beware....

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

Hello SY99, We appreciate your review of your overall experience with the drum of your Samsung washer and the replacement process. We'll be glad to look into this for you. To better assist you with the issue, please get in touch with us via our Support Channels below to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number (1144952340) to help our team pull up your information. Thank you! -Angelica

Jan 3, 2022
momof6
5 out of 5 stars review

Perfect washer

[This review was collected as part of a promotion.] This washer is absolutely perfect for my large family. It has a great deal more space inside than I thought. I can put a queen size comforter in it and the vibration reduction technology does its job. It’s actually smaller in length than my previous washer but holds so much more. I love it!!!

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Oct 26, 2022
Andre
2 out of 5 stars review

It's gonna take flight from my laundry room

Had it a few months. Started off great.. now a few months in its soooo loud.. isn't vibration reduction even in the title?.. with the experience I've had they need to remove that from the description of this product.. I had a tech come out the beginning of this month which was pointless and told me something of the effect that it was because of the foundation of my home.. im not an idiot im aware that washers vibrate to a certain extent.. but this is ridiculous.. Now I still have to say I am a Samsung fan boy and if Samsung will just refund me the initial money spent on this unit I'll purchase another washer directly from Samsung of greater value and I'd be happy to pay the difference

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

Thank you for being a Samsung customer, Andre! I recommend following the links below to help you with your washer. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. You can learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw Your washer may shake and move while spinning. Below is the link to minimize the vibration: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145104332, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

Dec 13, 2023
Samantha49472
5 out of 5 stars review

Convenient And Connected

(This review was collected as part of a promotion.) The Samsung 5.8 Cu.Ft. Front Load Washer with SmartThings combines ample capacity with smart technology for a convenient laundry experience. With 5.8 cubic feet of space, it accommodates large loads, while SmartThings integration adds a layer of control and monitoring from your smartphone. This washer offers a balance of capacity and connectivity for modern laundry needs.

Review from Caddle
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Jul 27, 2020
Anonymous
5 out of 5 stars review

So quiet

[This review was collected as part of a promotion.] I love my new washer. Installing it was a breeze. Compared to my older washer this washer is so quiet outside of my laundry room I can’t even tell it’s running. My clothes are super clean now. The features are amazing. I am confident that no matter how small or large the load is they will come out clean. I have a large family so I am constantly doing laundry and what used to take me two full days now takes just one day. The different cycles make it easy to do super small delicate loads and huge soiled loads with ease. Super easy to understand what cycle I need for my dirty items. Super pleased with this machine.

Review from The Insiders
Helpful?70VBPJFKI1AE14187719083