We hate to hear that the LG InstaView Refrigerator fell short of expectations. We would like to invite you to share your thoughts and suggestions with us on our LG feedback page, https://www.lg.com/us/support/feedback, as your input will be the key to making the necessary improvements to our products in the future. ~Rita

Awesome, this is what we look forward to hearing! Seems like your all ready for the summer heat with that craft ice. We want to say thank you for your feedback as it is very important for us to continue to bring you our best ~Tanisha

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly