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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 361-370 of 676 reviews
Dec 20, 2025
JACKIE
1 out of 5 stars review

Refrigerator

We ordered this refrigerator Nov 10th. It is Dec 20th and we still have not received. We have called several times with no satisfaction. Excuses after excuses and is still in transit from New Jersey. We are so disappointed. We will not buy anymore appliances from Sam’s.

Helpful?3MYQDTK4PY0914183524101
reply from LG Digital Customer Care

Hi, Jackie. Thank you for reaching out. We totally get how important it is to receive your LG Refrigerator (LRSOS2706S) model on time, and we really appreciate you letting us know about the extended transit and communication issues. We&#39;re here to help you get ready for when your unit arrives so you can start using it as soon as possible.<br /><br />Once the refrigerator is delivered, one helpful step is to ensure it has proper clearance on all sides to allow for optimal airflow, which supports efficient cooling from the start. You can also review product details and setup guidance here: https://www.lg.com/us/refrigerators/lg-lrsos2706s-side-by-side-refrigerator and https://www.lg.com/us/support/product/lg-LRSOS2706S. If you need further assistance, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com. We&#39;re here for you! ^Juvy

Nov 25, 2025
Control panel failure
1 out of 5 stars review

Control panel failure

we bought this refrigerator in 2021 and loved it ...........until the control panel went out (yes, in less than 4 years) and that part is on back order with no predictable date to come in..........this happened the week before Thanksgiving! Please do not consider buying this refrigerator! very disappointed in the quality of this product and how long it lasted.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG

Hi, Melissa. Thank you for sharing your experience with your LG Refrigerator. We appreciate your feedback regarding the refrigerator control panel failure and the frustration of having the part on back order without a clear timeline, especially during the holiday season. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this refrigerator repair and parts availability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for future reference on LG appliance repair and support services: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-control-panel-that-will-not-respond--20153121171275. ^James

Apr 11, 2024
Turnierb
2 out of 5 stars review

Verified Purchase

Refrigerator

Cannot adjust the shelves big disappointment. Also the ice shoots everywhere. All over the floor. Not happy at all with this fridge

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Digital Care Team

Hey there. We are committed to providing you with the best possible experience with your LG refrigerator, and we are here to assist you in any way we can. If you are experiencing issues with ice shooting everywhere, we recommend trying the steps outlined in these articles: http://spr.ly/6425wURHJ. Please let us know if these steps help you, or if you require further assistance, send us a private message on social media @LGUSSupport along with your contact information, model, and serial number. We are always here to help you! ^ Diego

Nov 11, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Beautiful and great features

[This review was collected as part of a promotion.] We are very happy with purchase at a reasonable price

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Feb 23, 2023
Covington GA
2 out of 5 stars review

Verified Purchase

Bought in November and the ice maker has already stopped working. LG sent someone out to fix it and the door needs to be replaced.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We appreciate you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^Jolly

Oct 4, 2023
Anonymous
1 out of 5 stars review

Verified Purchase

Where do I even start my craft ice stop working got it fix and after 4 months it stop and it’s not working again

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Tony211, LG Social

Hey there, Maria. We appreciate your review on the 27 cu. ft. Side-By-Side InstaViewâ„¢ Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony

Jul 28, 2022
Gigisgrands
5 out of 5 stars review

Verified Purchase

So sleek

[This review was collected as part of a promotion.] Love my new fridge. My grands especially love to knock on the door to see their special treats.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Dec 23, 2022
captcwby
5 out of 5 stars review

Verified Purchase

I love the craft ice

[This review was collected as part of a promotion.] I bought this 2 weeks ago. So far... so good. Very good instructions.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Feb 15, 2023
Awesome appliance
5 out of 5 stars review

Verified Purchase

New appliances

I bought this new refrigerator and I just love it! It’s so nice and it’s smart capability is amazing

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jun 3, 2023
Good Service by LG techni
5 out of 5 stars review

Verified Purchase

Great Service by Technician

[This review was collected as part of a promotion.] Our craft ice stopped working- it was a defect. Our technician was professional and efficient!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101