Customer reviews for Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes

Customer reviews for Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes for

Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes

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4.8 out of 5 stars

stars8,168 ratings2,127 reviews

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Mar 23, 2024

none

5 out of 5 stars review

Verified Purchase

wipes

great deal

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Jan 31, 2023

Jean

2 out of 5 stars review

Recall Needed

My son never had a problem with diaper rashes until our recent purchase of these! They caused welts on his bum and he's terrified of diaper changes now. Rumor is that the factory mixed up the CLEANING wipes with the baby wipes. I can't believe there's no issued statement on this yet.

Helpful?

reply from Consumer Relations

Hi Jean. Thank you for your feedback and our sincere apologies for this experience. Our wipes did go through a formulary change to reduce the amount of ingredients and to introduce gentler common ingredients. The formulation is now free of phenoxyethanol – and continues to be free of fragrance, parabens, and alcohols. Our wipes have been thoroughly assessed for safety and potential health hazards by an independent board-certified toxicologist. Bleach, chlorine, or alcohol are not used in the cleaning or processing of any product contact point equipment. Our production lines and facilities are dedicated to the production of adult and baby wipes only. There are no surface cleaning wipes produced within the facility. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Feb 20, 2023

boymama

1 out of 5 stars review

DO NOT BUY!

These wipes left my 1 year old with raw, red and burning skin. Do not buy! And now after reading so many other reviews with the same outcome, I am extremely disappointed to see that they are still being sold. These are clearly not safe for children. avoid at all costs.

Helpful?

reply from Consumer Relations

We understand that you have concerns and are sorry for your experience with the baby wipes. Please know that all Member’s Mark items come with a 100% satisfaction guarantee. We value your feedback and would like to learn more. If you would, please contact Member Support at (888) 301-0332 and share a few more details with our team.

Jan 17, 2023

Vee

3 out of 5 stars review

chemical smell

We’ve been purchasing these baby wipes for a while now and have had no complaints but I’ve come to notice that not only have the wipes been made thinner but the box we bought in the month of December in IL have a some sort of chemical smell to them. As another reviewer stated, not sure if this is a bad batch, but something needs to be done. Please be aware of this when purchasing this product. Make sure to smell the wipes before using. Hoping this gets resolved. Other than that, the wipes are wonderful and fairly priced.

Helpful?

reply from Consumer Relations

Good Morning Vee and thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Nov 17, 2022

Lauren

1 out of 5 stars review

Don’t like new formula

Used these for 6 years while my kids were babies, and now still buy them to clean hands, faces, armpits, etc. The wipes now seem thinner and more wet than they were before. It now takes 4-5 wipes to accomplish what 1-2 used to handle. I will switch to another brand of fragrance free wipes.

Helpful?

reply from Consumer Relations

Good Morning Lauren. First, we would like to apologize for your recent experience. What you are describing is not in line with our expectations for this product. If you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection. Again, our sincere apologies.

Mar 2, 2023

Kayla

1 out of 5 stars review

chemical burns like rash

We’ve been using these wipes since March 2021 and have had no problem till they changed the packaging. My son never had a diaper rash in his life and then boom he got one and we couldn’t figure out why and it wouldn’t go away. Someone posted that the wipes gave there baby a rash so we switched wipes and it went away we tried them again to be sure and within two diaper changes it was back! Sams club put out a recall!!

Helpful?

reply from Consumer Relations

Please know we do not find this experience to acceptable, Kayla, and appreciate you letting us know. If you are willing, we’d like to learn more about what happened so that we can further address your concerns. Please contact Member Support at (888) 301-0332.

Nov 18, 2022

bren

1 out of 5 stars review

ouch

Caused chemical burns on our skin and bleeding. My child’s skin is peeling and he is in immense pain. Waiting on customer service to give me a response. I used on myself and my area is cut up and bleeding instantly. Used one 3 of us and are in so much pain.

Helpful?

reply from Consumer Relations

Good Morning. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Dec 2, 2022

ERS

1 out of 5 stars review

Cant Use Anymore

Their new and improved formula has not worked out well for my daughter at all. First of all, these “fragrance free” wipes now have a scent. Second, they now give my daughter a rash. It’s a shame because these worked SO WELL before. They were a great deal and the perfect texture. Guess I will need to switch to Pampers (I don’t like the texture of Huggies, they tend to roll and peel when you wipe). Be cautious if you are reordering these wipes because they used to be your go-to. They are now an entirely different product. Do not recommend.

Helpful?

reply from Consumer Relations

Jan 16, 2023

kpeach

1 out of 5 stars review

Something if wrong with these new wipes

I have been buying these unscented Sammy’s Club brand wipes for years and loved them but now the new rebranded ones I got had a chemical smell to them and are very harsh. My son has been getting a rash from them and telling me it hurts. I use them on my own hands and they burned. Maybe it’s a bad batch but something is wrong. Check out any new rebranded packages before you use them.

Helpful?

reply from Consumer Relations

Feb 22, 2023

Alison

1 out of 5 stars review

CAUTION EXTREME RASH

0/10 Can confirm with other reviews we have used the fragrance free wipes for my daughter for several years no problem until Jan 2023 when it caused MAJOR redness, rash, and burn causing my daughter to need to seek care at a WOUND clinic. I hope they will recall this product.

Helpful?

reply from Consumer Relations

We are sorry to learn about your experience with the wipes, Alison, and would like a chance to speak with you about what happened. Please contact Member Support at (888) 301-0332 and provide us with additional details.