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Customer reviews for Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes for
Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes
4.8 out of 5 stars
stars8,168 ratings2,127 reviews
  1. 5 stars88% (7,183)
  2. 4 stars6% (516)
  3. 3 stars2% (140)
  4. 2 stars1% (83)
  5. 1 star3% (246)

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Showing 1,321-1,330 of 2,127 reviews
Feb 23, 2024
Vizio
1 out of 5 stars review

Verified Purchase

Cost to much

Over priced

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Jan 17, 2023
Vee
3 out of 5 stars review

chemical smell

We’ve been purchasing these baby wipes for a while now and have had no complaints but I’ve come to notice that not only have the wipes been made thinner but the box we bought in the month of December in IL have a some sort of chemical smell to them. As another reviewer stated, not sure if this is a bad batch, but something needs to be done. Please be aware of this when purchasing this product. Make sure to smell the wipes before using. Hoping this gets resolved. Other than that, the wipes are wonderful and fairly priced.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Vee and thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Nov 26, 2022
Rissa
1 out of 5 stars review

New and improved is not as it seems

I’ve been purchasing these since early 2020 for my sensitive skin son. I had stocked up on several boxes so I just recently purchased on of the “new and improved” label boxes. Unfortunately, whatever they changed caused an allergic reaction resulting in something similar to a chemical burn. I’m so disappointed; I’ve loved these wipes for years! I’m not sure why manufacturers want to change an already excellent product and risk losing customers.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Afternoon Rissa. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Oct 5, 2022
Sabrina
1 out of 5 stars review

Should not have changed

My baby boy is almost 7 months, we have been using these wipes for 6 months. They were SO good but since they changed the formula my baby is now getting a rash. I wish they would not have changed because the wipes were so good! We will be changing to Pampers or something else for now. Hopefully the old wipes come back!

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Sabrina. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Jun 24, 2024
Taylor
1 out of 5 stars review

New material is rough!

I just bought a new box of these wipes for my kids. I have been using these for 2 years and they recently changed. The ingredients on the package says they're the same but the wipes themselves look different and the material is very scratchy now, not good for wiping sensitive areas of babies.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Taylor, we would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied with our baby wipes. If you would be willing to call us at 888-301-0332, we would love to understand the specifics of your dissatisfaction and see if there is anything that we can do to help.

Oct 8, 2024
RP
5 out of 5 stars review

Verified Purchase

Use daily

Use daily

Helpful?3PA64YB8ORNP14182074190
Feb 10, 2023
KK
3 out of 5 stars review

New "impoved" formula caused red bottoms

I've used these wipes for my 18 month old twins since they were newborns and loved them. But when they "improved" the formula a few months ago they started to causes red bottoms. I didn't think it was the wipes until I saw another mom post about it on Facebook. I changed to a different brand and within a day the redness was gone. These need recalled.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

We are sorry to learn about your experience with the wipes, and would like a chance to speak with you about what happened. Please contact Member Support at (888) 301-0332 and provide us with additional details.

Nov 17, 2022
Lauren
1 out of 5 stars review

Don’t like new formula

Used these for 6 years while my kids were babies, and now still buy them to clean hands, faces, armpits, etc. The wipes now seem thinner and more wet than they were before. It now takes 4-5 wipes to accomplish what 1-2 used to handle. I will switch to another brand of fragrance free wipes.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Lauren. First, we would like to apologize for your recent experience. What you are describing is not in line with our expectations for this product. If you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection. Again, our sincere apologies.

Jan 16, 2023
kpeach
1 out of 5 stars review

Something if wrong with these new wipes

I have been buying these unscented Sammy’s Club brand wipes for years and loved them but now the new rebranded ones I got had a chemical smell to them and are very harsh. My son has been getting a rash from them and telling me it hurts. I use them on my own hands and they burned. Maybe it’s a bad batch but something is wrong. Check out any new rebranded packages before you use them.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Jul 31, 2023
NK0044
1 out of 5 stars review

Not the same

The new wipes are not the same as the older version! These wipes were my go-to, but not anymore. My son is allergic to the new wipes! He got a terrible rash that only went away with medicated cream. I'm extremely disappointed because I liked their older version of wipes. Buyer beware!

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning. We are sorry for this experience with the wipes. Please know member satisfaction is extremely important to us. If you’re willing, please contact Member Support at (888) 301-0332. We’d like to learn more about this experience.