Customer reviews for Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes

Customer reviews for Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes for

Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes

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4.8 out of 5 stars

stars8,168 ratings2,127 reviews

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Mar 23, 2024

none

5 out of 5 stars review

Verified Purchase

wipes

great deal

Helpful?

Dec 2, 2022

ERS

1 out of 5 stars review

Cant Use Anymore

Their new and improved formula has not worked out well for my daughter at all. First of all, these “fragrance free” wipes now have a scent. Second, they now give my daughter a rash. It’s a shame because these worked SO WELL before. They were a great deal and the perfect texture. Guess I will need to switch to Pampers (I don’t like the texture of Huggies, they tend to roll and peel when you wipe). Be cautious if you are reordering these wipes because they used to be your go-to. They are now an entirely different product. Do not recommend.

Helpful?

reply from Consumer Relations

Good Morning. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Oct 9, 2022

Zo18

5 out of 5 stars review

Verified Purchase

Wipes

Nice wipes

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Feb 3, 2023

Carly

1 out of 5 stars review

CHEMICAL BURNS - NEED TO BE RECALLED

We were using huggies wipes and I decided to get these because they were cheaper... TERRIBLE DECISION! These wipes gave my son a chemical burn which is unacceptable from a wipe claiming to be 99% water, hypoallergenic, gentle, etc.... THESE WIPES NEED TO BE RECALLED AND IMMEDIATELY PULLED FROM THE SHELF BEFORE MORE BABIES HAVE TO ENDURE THIS!!

Helpful?

reply from Consumer Relations

Good Morning Carly! We would like to apologize for your child's recent experience while using our baby wipes. This type of feedback is very important to us, and we use stringent processes to investigate any and all negative feedback regarding our products. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and see if there is anything that we can do to help.

Oct 5, 2022

Sabrina

1 out of 5 stars review

Should not have changed

My baby boy is almost 7 months, we have been using these wipes for 6 months. They were SO good but since they changed the formula my baby is now getting a rash. I wish they would not have changed because the wipes were so good! We will be changing to Pampers or something else for now. Hopefully the old wipes come back!

Helpful?

reply from Consumer Relations

Good Morning Sabrina. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Nov 18, 2022

bren

1 out of 5 stars review

ouch

Caused chemical burns on our skin and bleeding. My child’s skin is peeling and he is in immense pain. Waiting on customer service to give me a response. I used on myself and my area is cut up and bleeding instantly. Used one 3 of us and are in so much pain.

Helpful?

reply from Consumer Relations

Mar 2, 2023

Kayla

1 out of 5 stars review

chemical burns like rash

We’ve been using these wipes since March 2021 and have had no problem till they changed the packaging. My son never had a diaper rash in his life and then boom he got one and we couldn’t figure out why and it wouldn’t go away. Someone posted that the wipes gave there baby a rash so we switched wipes and it went away we tried them again to be sure and within two diaper changes it was back! Sams club put out a recall!!

Helpful?

reply from Consumer Relations

Please know we do not find this experience to acceptable, Kayla, and appreciate you letting us know. If you are willing, we’d like to learn more about what happened so that we can further address your concerns. Please contact Member Support at (888) 301-0332.

Jan 31, 2023

Jean

2 out of 5 stars review

Recall Needed

My son never had a problem with diaper rashes until our recent purchase of these! They caused welts on his bum and he's terrified of diaper changes now. Rumor is that the factory mixed up the CLEANING wipes with the baby wipes. I can't believe there's no issued statement on this yet.

Helpful?

reply from Consumer Relations

Hi Jean. Thank you for your feedback and our sincere apologies for this experience. Our wipes did go through a formulary change to reduce the amount of ingredients and to introduce gentler common ingredients. The formulation is now free of phenoxyethanol – and continues to be free of fragrance, parabens, and alcohols. Our wipes have been thoroughly assessed for safety and potential health hazards by an independent board-certified toxicologist. Bleach, chlorine, or alcohol are not used in the cleaning or processing of any product contact point equipment. Our production lines and facilities are dedicated to the production of adult and baby wipes only. There are no surface cleaning wipes produced within the facility. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Feb 6, 2026

Angela

3 out of 5 stars review

Not the same

Has anyone else noticed the difference in the product? Feels like a wet dryer sheet, my best way to describe it.

Helpful?

reply from Consumer Relations

Good Morning Angela, We would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied with our baby wipes. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and see if there is anything that we can do to help.

Mar 11, 2026

KATHERYN

1 out of 5 stars review

These are NOT hypo allergenic. Aloe is a common allergen and it's in this product and many other baby products.

Helpful?

reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.