Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

Member photos

  • +226 images
Sort by |
Showing 8,401-8,410 of 34,749 reviews
Sep 22, 2018
Nia
3 out of 5 stars review

Bring back the old version

I started buying this tissue years ago. Over the last 2 years it has gotten worse and worse. This last pack I bought 2 months ago was extremely rough and not as big of a roll as it used to be. I noticed the change and have consistently tried to give this tissue another chance, thinking I may have had gotten a few bad batches. I am sorry to say that I can no longer purchase this tissue. Bring back the super soft, large rolls, ad I will return. I used Quilted Northern before ever buying member's mark and thought these tissues were a steal in quality, quantity, and price. No more.

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 28, 2022
gritchic
3 out of 5 stars review

Bad Batch

The last package I bought was a bad batch. It looks like it has snowed on the floor under the toilet paper roller. Tiny balls of paper from where it was embossed. It continued throughout the entire roll. I will still buy again but sure hope this doesn’t become the norm.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

May 15, 2025
Viola Carlson
3 out of 5 stars review

Change in product, from awesome to not good

This toilet paper has gone down hill as far as being soft, no longer. Why have the standards gone cheap? I'm thoroughly disappointed in the quality of this product, please bring back the soft tissue like it used to be. We don't need another " John Wayne" product.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Viola,. So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call.

Aug 8, 2016
vito
2 out of 5 stars review

Changed the paper

We have used this product for at least 8-10 yrs with no problem but recently we have had to have our drain line cleaned finally the plumber who ad tested this paper years ago and had no problem with it tested it again and showed me how it was not breaking down almost formed a cotton ball in his hand.He recommended we switch to Scott so we did even though I will miss this paper with my finicky plumbing don't want to keep having problems.

Helpful?3RX7W4Y9K1ZQ14179359401
May 30, 2019
Malley777
4 out of 5 stars review

it is okay for the price.

I am a charman user because it doesn't leave pieces stuck to you. This one does, not bad though.This one isn't near as soft either. It is a good price and a good amount of product . For me I would give it 3 stars for quality but the price makes it 4 stars. It is thick and durable too. I think it last longer than the charman too.Right now my budget calls for this one.

Helpful?3RX7W4Y9K1ZQ14179359401
Oct 14, 2024
HarperS39
2 out of 5 stars review

Used to be better

We've been buying this toilet paper for several years. It used to be sooo much better than name brand. Now, they've raised the price but made the quality as good as gas station toilet paper. This stuff leaves so much lint/dust everywhere it touches. It's thinner than it used to be. I have to use so much more now, or our fingers poke through. And it's so much rougher now. I'm going to have to switch.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning , We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Please be assured that there have been no changes and the product is manufactured in the USA. If you have a moment to call us, please keep the product handy so we can obtain important information and reach out to us to discuss this more at 888-301-0332. We look forward to hearing from you!

Mar 31, 2022
DSP
2 out of 5 stars review

Ouch! What happened!

I've purchased this tissue for many years. I used it when there were so much filament flying everywhere. After that was corrected it went to the opposite extreme. You may call it strength and strong it appears to me as hard and rough. A recent bout of diarrhea was very painful after a few wipes. Please make this a little softer for your consumer. Thanks

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning , thank you for your helpful feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Oct 11, 2020
Isaac
1 out of 5 stars review

Beware of clogging your sewer line

I bought this product few month ago, my sewer line clogged about two month ago, after spending around $50 worth of pipe opener product it finally opened, I saw some toilet paper part but I thought it was just remaining part in pipe, but it happened again few days ago and I brought my friend who is plumber, he check and told me the problem is your toilet paper, they are not dissolving good enough and make the pipe clogged, so he put his product and open it for now but told me the paper stick to your pipe and if clogged happened again we have to use the snake to clean the pipe and it cost around $400, so who is gonna pay for all this, please remove this product or tell the people that do not drop it in pipe.

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 25, 2024
Penny Pincher
3 out of 5 stars review

Won't ship

We live an hour and a half away from our nearest Sam's Club. We are Sam's Plus members. Since you won't ship to our home anymore, I would appreciate that you, at least, have it in stock at the club so we can get it when we make the trip. It was a great product the last time we got it.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your inquiry, please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Jun 7, 2017
Foxymom
5 out of 5 stars review

Great Quality

I used this for the very first time today and I LOVE it. It is thick but soft does not feel cheap and I definitely did not see any lint situation going on either. The feel and texture is comparable to a pricier brand of tissue. Someone recommended that I tried Members Mark tissue and i'm very pleased with the quality. I will def pass the word along to others.

Helpful?3RX7W4Y9K1ZQ14179359401