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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
194.2K ratings35.2K reviews
  1. 5 stars90% (174.8K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,905)
  4. 2 stars1% (1,043)
  5. 1 star1% (2,118)

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Showing 4,661-4,670 of 35,226 reviews
Jan 29, 2026
Reviewer name: Jack
3 out of 5 stars
3 out of 5 stars review

New supplier 2026. Scratchy TP. Not soft.

Ignore all reviews prior to 2026. New supplier. At least in Orange County call CA. Toilet paper is now scratchy. Before I could blow my nose with it but now it's like ripping skin.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Jack, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in ore detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Oct 14, 2025
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for the price

Just as good as the major brands and much cheaper. Been Buying the Members Mark Brand for years and will continue to use it. Bad thing is finding a place to store this big package (but I manage).

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 31, 2026
Reviewer name: RICHARD
1 out of 5 stars
1 out of 5 stars review

Quality is not the same!

I have to agree with other reviews that the quality of this product is no longer as good. It was very comparable to the more expensive brands but now it is working it way down to gas station toilet paper.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Richard, Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Nov 21, 2025
Reviewer name: DEVAN
4 out of 5 stars
4 out of 5 stars review

Overall the product is great. Other than they keep raising the price. Be careful getting it delivered bc they dont have a clue how to ship the product. Always arrives like they had heavy boxes piled on top. Use common sense people.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 11, 2025
Reviewer name: BECKY
3 out of 5 stars
3 out of 5 stars review

Good TP, but too expensive now

Good toilet paper, but they are getting greedy with the pricing. It's gone up $5 recently and it's no longer the best deal out there. Kroger has a pack with roughly same sq ft for $20 normal price (what this used to be).

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 16, 2025
Reviewer name: Julie
5 out of 5 stars
5 out of 5 stars review

Soft thick toilet paper

This is the best toilet paper I can find. It's the regular size rolls and has not been shortened like most toilet paper nowadays. It's soft and thick.

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 6, 2026
Reviewer name: Pb
2 out of 5 stars
2 out of 5 stars review

Change in this product-bad

I'm not sure what happened to this toilet paper but my last purchase it has changed! The texture of the paper is not as soft. It is rough! Will not purchase again!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
Reviewer name: DAVID
1 out of 5 stars
1 out of 5 stars review

No Longer Ultra Premium

The quality of Member's Mark Ultra Premium 2-Ply Toilet Paper has gone way downhill. It isn't as strong as it used to be. It tears very easily. I am switching to a better product.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning David, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 25, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

rough and deteoriated quality

terrible awful quality compared to what it once was before shrink flation got to it. this used to be softer than name brand, but it is so rough. I feel like i am wiping with sand paper. not worth the money anymore. do not buy.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
Reviewer name: CLAYTON
1 out of 5 stars
1 out of 5 stars review

Very disappointed with the recent change in toilet paper quality. It used to be soft and comfortable, but now it feels rough and cheap. Please bring back the old formula! This version isn't worth the price.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Clayton, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.