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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
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4.8 out of 5 stars
stars
194.2K ratings35.2K reviews
  1. 5 stars90% (174.8K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,905)
  4. 2 stars1% (1,043)
  5. 1 star1% (2,118)

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Showing 4,671-4,680 of 35,226 reviews
Dec 22, 2025
Reviewer name: Billie
5 out of 5 stars
5 out of 5 stars review

Soft and affordable

This toilet paper is very soft when I purchase anything else I can instantly tell the difference to the touch. This feels better than some of the higher end toilet paper brands. This is all I buy now it usually last a few months.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 30, 2025
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Terrible reduction in quality

They changed this TP and it now feels super cheap and falls apart. The plys just fall apart and separate. I've purchased this for years but will not be buying again!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
Reviewer name: DAVID
1 out of 5 stars
1 out of 5 stars review

No Longer Ultra Premium

The quality of Member's Mark Ultra Premium 2-Ply Toilet Paper has gone way downhill. It isn't as strong as it used to be. It tears very easily. I am switching to a better product.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning David, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 25, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

rough and deteoriated quality

terrible awful quality compared to what it once was before shrink flation got to it. this used to be softer than name brand, but it is so rough. I feel like i am wiping with sand paper. not worth the money anymore. do not buy.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 2, 2026
Reviewer name: BARBARA
1 out of 5 stars
1 out of 5 stars review

I'm really annoyed that I ordered this, and they sent me Quilted Northern instead. if you can't drive to the club store to return it, they said you are stuck with it. They get to keep the price difference, too.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 21, 2025
Reviewer name: CLAYTON
1 out of 5 stars
1 out of 5 stars review

Very disappointed with the recent change in toilet paper quality. It used to be soft and comfortable, but now it feels rough and cheap. Please bring back the old formula! This version isn't worth the price.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Clayton, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jan 4, 2026
Reviewer name: Ra
1 out of 5 stars
1 out of 5 stars review

Not the same

We've purchased this many times in the past but this last purchase was off. It feels cheap %26 crumbly %26 we could swear there's definitely less sheets than before.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jan 4, 2026
Reviewer name: AMBERH
4 out of 5 stars
4 out of 5 stars review

Consistent

For the price it's been consistent and a good quality. It is a bit dusty/leaves fuzz in the bathroom as a dust. But I really can't find a price and quality comparable.

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 6, 2026
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

Lint all over

Extreme increase in amount of lint, shredded residue all over the bathroom and floor. Happens almost everytime it is used. And it's price has risen far more than with other items.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Karen, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you

Feb 7, 2026
Reviewer name: DENNIS
2 out of 5 stars
2 out of 5 stars review

i have never touch my poopy butt more then i have with this toilet paper. i brake through and poke my butt way too often. must be how they keep antibacterial soap in business

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Dennis,. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!