[This review was collected as part of a promotion.] Beautiful finish on the fridge. I can write messages, grocery lists and whatnot in dry erase pens and it cleans up fast. Ice maker keeps me in ice in both cubed and smaller chips, I love it. The temps stay how I set them and I like that the fridge chimes when I leave the doors open by accident. I also love how it is connected in my Smart Things app. Amazing technology. The water filter is also the easiest I have ever replaced. This is a great fridge and freezer!

We loved the product design and features. However, after 3 years and 3 months, the refrigerator stopped working on New Year's Eve at 6pm. Amazingly, Samsung Care was still answering the phone...they connected via SmartThings and saw the issue. Evaporator assembly. When service showed up, did they bring the part, of course not. When the tech arrived, he ran diagnostics and was gone in 10 minutes. He said he wasn't sure why they didn't send the part out on the truck with him. Today the part get's installed (1/7/26) and the refrigerator works for 45 minutes and then stops cooling. Now we'll wait another 2 days for the technician to come and run diagnostics again, wait on a part and keep going and going and going. What a way to run a business. Conveniently, I'm out of warranty. So much for Bespoke Reliability. Put the colors on, but have no reliability! Emailed top dog...minion called and didn't care...weasel warranty. Shameful! We really wanted to be customers for life....not any more.

I’m very disappointed with the Samsung Beverage Center pitcher. Just over one year of normal household use, the pitcher began developing mold inside the lid and spout mechanism—areas that cannot be fully accessed or cleaned, even with regular washing. This is not due to misuse. The pitcher was rinsed and cleaned frequently, yet moisture becomes trapped inside the sealed lid components, creating an environment where mold grows. Because this is a drinking-water component, this represents a serious sanitation and food-safety concern. The refrigerator itself works well, but the beverage pitcher appears to have a design flaw. A component intended to hold potable water should not develop mold internally under normal use, nor should it require replacement just outside the warranty period. Samsung declined to replace the pitcher because it was slightly past the one-year warranty, which is frustrating given that this is clearly not normal wear and tear. I would caution anyone considering a Samsung refrigerator with a Beverage Center to be aware of this issue and the potential cost of replacing the pitcher or lid. Samsung needs to redesign this component or treat it as a known defect.

[This review was collected as part of a promotion.] Great product very satisfying 😌 with this refrigerator

[This review was collected as part of a promotion.] Great product for the price. Extremely happy with my purchase. Definitely would recommend.

[This review was collected as part of a promotion.] Looking this fridge so far. Wife loves the practicality

[This review was collected as part of a promotion.] Great refrigerator so far. Great size and capacity.

[This review was collected as part of a promotion.] Very classy fridge. Love the inside and exterior look. Very functional.

[This review was collected as part of a promotion.] Amazing fridge and love it the best investment in a fridge

[This review was collected as part of a promotion.] We find it very convenient to use and really like this design