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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
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4.6 out of 5 stars
stars798 ratings798 reviews
  1. 5 stars76% (610)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

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Showing 511-520 of 798 reviews
Feb 12, 2023
Gigip
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Bought this 12 days ago. So far it's great. Love the ice maker, the in door pitcher. Wish I had more adjustments for where the shelves are.

Review from Samsung US
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Oct 12, 2024
Truth teller
1 out of 5 stars review

Engineering fail

It is impossible to take both crisper shelf glass’s out to clean leaks/spills which stay spoiling between the glass and the frame it sits on. Absolutely sickening

Review from Samsung US
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reply from SEA Care

Hello there, We understand how frustrating it feels to deal with a fridge that makes cleaning challenging, especially when trying to keep things looking their best. We are here to help you. Here is a guide with tips and tricks for cleaning and removing the fridge's shelves. The link has several drop-down items. Please click on every drop-down option available. Kindly click on the embedded word and watch the video if one prompts. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147600132) to help our team pull up your information. Have a great day. ^Camille

Oct 28, 2024
Samantha
5 out of 5 stars review

Sleek looking and great features

[This review was collected as part of a promotion.] Glad I decided on this model. Like the fact can be controlled by your phone and really like the two different ice types and the beverage outer door - very sleek looking as no handles on outside

Review from Samsung US
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Jul 23, 2024
Boymom3
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Very happy with our purchase Glass is easy to keep clean and love the dual ice maker. The water pitcher is amazing, everyone in the family drinks more water now!!

Review from Samsung US
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May 28, 2023
Bob52
4 out of 5 stars review

Great Features, Thick Left Door.

[This review was collected as part of a promotion.] First impressions are good. Great features. The left door is a little thick for wall clearance when opened. Time will tell with reliability.

Review from Samsung US
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Oct 4, 2023
Big Reice
5 out of 5 stars review

Big Baby

[This review was collected as part of a promotion.] We Love it , everything you need in one package , different styles of ice , lots of space and very Beautiful.

Review from Samsung US
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Jul 30, 2023
Ahay
5 out of 5 stars review

Extremely functional

[This review was collected as part of a promotion.] We’ve had this refrigerator for roughy a month now. We love the beverage center and different types of ice. The shelving is versatile and gives us the flexibility that we need in a refrigerator.

Review from Samsung US
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Nov 2, 2024
Rawza
3 out of 5 stars review

Bespoke refrigerator

[This review was collected as part of a promotion.] First fridge would not cool but replacement is working well. Like the beverage center and different types of ice cubes

Review from Samsung US
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reply from Samsung Care

Hi Rawza, Thank you very much for your review of one of our products. We are happy to hear that the fridge is working well. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! ^Rodel

Oct 29, 2024
LmorrisM
5 out of 5 stars review

Perfect Refrigeator!

[This review was collected as part of a promotion.] We absolutely LOVE our new refrigerator...especially the beverage door. Also, our installers were wonderful! Not only did a great install, they were very kind and polite.

Review from Samsung US
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Jun 10, 2024
Jackie
1 out of 5 stars review

not a stable fridge

[This review was collected as part of a promotion.] unstable fridge...stopped cooling in right at a year old we have been with out a fridge for over 2 weeks and still waiting on 12 parts for a " repair" :( this is ridiculous

Review from Samsung US
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reply from Samsung Care

We understand that your experience with the refrigerator can be disappointing, Jackie. You may contact our Support Team via the link below to speak with a live representative to better assist you should you need to follow up on the part's status. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica