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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars799 ratings799 reviews
  1. 5 stars76% (611)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

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Showing 131-140 of 799 reviews
Dec 20, 2025
Luvmesumsamsung
5 out of 5 stars review

Buy it you won't regret it

[This review was collected as part of a promotion.] This fridge is huge, has a awesome ice maker, beverage center is great, high quality water filtration

Review from Samsung US
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Jan 5, 2026
Hellohun2
3 out of 5 stars review

Could be better

[This review was collected as part of a promotion.] Service is mediocore. The bespoke fridge should have the ability to open fridge drawers without having to open the whole fridge.

Review from Samsung US
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reply from SEA Care

Hello there, Thank you for sharing your observations about your refrigerator. Rest assured that your insights will be forwarded to our development team for future product innovations. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

Oct 28, 2025
Moe2Go
4 out of 5 stars review

Ample Space

[This review was collected as part of a promotion.] This is an awesome refrigerator!! It has more than enough space for a big family! We absolutely love it!

Review from Samsung US
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Jun 23, 2025
Jester
4 out of 5 stars review

This refrigerator has so much good stuff going on.

[This review was collected as part of a promotion.] Overall, I love nearly everything about this refrigerator from the color to the size and layout of the shelves. From the moment it was plugged in, cooling to operating temperature was brief. The drink station is fantastically convenient and a good energy saving option since no one has to hold the whole fridge open to decide. The only inconvenience of the whole device is that the right-side bottom drawer cannot be opened while having only the right door open. The divider strip on the left door is in the way so both doors must be opened to access that drawer. Being used to it now, it's not that bothersome. Oh, and I absolutely love that I can choose between large or small ice cubes!

Review from Samsung US
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Jun 3, 2025
Domdom
4 out of 5 stars review

Great Features Love the pitcher!

[This review was collected as part of a promotion.] I love everything about the fridge from the customization of the panels, different size ice and the smart app… however syncing your appliances to the smart app is a hassle it fails a few times until you finally get it to sync.

Review from Samsung US
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Jun 4, 2025
Histprof
4 out of 5 stars review

Nice size

[This review was collected as part of a promotion.] Nice size refrigerator. Only real problem so far are the doors. They don't close easily and my 91 year old father-in-law has trouble shutting them completely. Nice part though is the app which tells me he left them partly open.

Review from Samsung US
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Jul 11, 2025
Marisa
3 out of 5 stars review

Good fridge but not worth the trouble

[This review was collected as part of a promotion.] Very nice refrigerator with beverage center. Ice maker doesn’t produce much ice, but we make it work. The service for Samsung is still not great, I’m still waiting for them to come out and fix the left door since May.

Review from Samsung US
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reply from SEA Care

Hi Marisa, We know how it feels to deal with your fridge's ice maker. We're glad to help. We have shared a link below with steps to help wth your ice maker that does not produce much ice. Please check the embedded words for more details. The ice maker is making some ice, but not enough https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough We'd love to speak with you to provide further assistance needed for your refrigerator door. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149948121) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jul 21, 2025
Edward
5 out of 5 stars review

So Far So Good

[This review was collected as part of a promotion.] So Far So Good - honestly I love the space and the overall design of the new fridge, the only things I would change is the door opening scenario. I'm a bit afraid that the center pillar on the door will snap and that I can't access the drawers without opening both doors. I think it will take some time to get use to.

Review from Samsung US
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Jun 20, 2025
Marie
5 out of 5 stars review

Best one ever.

[This review was collected as part of a promotion.] This is the best refrigerator I’ve ever had. The outlay is terrific and every little space has been used. The ice maker is great with plenty of ice, one side small and the other side larger cubes. My favorite is the pitcher which makes a super easy to fill a larger container with water. I have the glass doors which don’t show every fingerprint, just a quick wipe and its clean. I highly recommend this refrigerator!

Review from Samsung US
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Jul 31, 2025
Bekahmo99
5 out of 5 stars review

Very Pretty and Lots of Space

[This review was collected as part of a promotion.] The white looks beautiful in our kitchen. It does stick out pretty far from the counter but we have space for it luckily. I wish the doors could be propped open because every time I go to refill my water cup the cold door rests on my arm and the “latch” hitting the back of my arm is eventually going to give me a bruise. It has LOTS of fridge space. Items are no longer getting forgotten in bottom drawers (we had an old WP side-by-side before). I’ve only had this for 4 weeks but so far so good.

Review from Samsung US
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