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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,027 ratings1,027 reviews
  1. 5 stars77% (795)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
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Showing 131-140 of 1,027 reviews
Jun 13, 2024
Reviewer name: theRefrigerator
4 out of 5 stars
4 out of 5 stars review

Be spoken to: A Reliable Upgrade from in door ice!

[This review was collected as part of a promotion.] I recently acquired the French door refrigerator from Samsung, and I must say, it has exceeded my expectations in numerous ways. One standout feature is Samsung's decision to relocate the ice machine from the door or inside the refrigerator to the freezer compartment, a move that not only optimizes storage space within the refrigerator but also enhances its reliability. After using it for a month and a half, I'm pleased to report that I haven't encountered any significant issues apart from a minor misalignment of the doors, which is a negligible inconvenience. Admittedly, in the realm of modern appliances, concerns about long-term reliability can arise due to factors like build quality and a lack of quality control. However, my optimism about this refrigerator's durability remains intact, especially considering the recommendations for this unit from a few maintenance technicians.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 17, 2025
Reviewer name: Celtic
5 out of 5 stars
5 out of 5 stars review

The beverage center is awesome

[This review was collected as part of a promotion.] This refrigerator is absolutely 💯 the best I have owned. I love the beverage station. I am amazed at how fast the water pitcher fills. The ability to open only the beverage center if extremely convenient. I only have one dislike and it is that finger prints are hard to keep away.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Feb 17, 2023
Reviewer name: Kitn
5 out of 5 stars
5 out of 5 stars review

Love this Refrigerator!

[This review was collected as part of a promotion.] Now I see things that could have been better - such as the beverage center doesn't really hold enough beverages. Also, the in door storage is not deep enough to get things out - if you use them all. I don't. And finally the shelves should have been more adjustable. As it is, only one is adjustable and there isn't room for a lot of large items, except in the door bins. However, I still love this refrigerator. I could see my Christmas Tree reflected in it and now that the tree is gone, I can see my garden window reflected in it. The glass is just amazingly beautiful. Enough so, that the other inconveniences seem minor.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 22, 2024
Reviewer name: Cac62
5 out of 5 stars
5 out of 5 stars review

Favorite Fridge in 30+ years of owning

[This review was collected as part of a promotion.] Our Bespoke refrigerator was installed mid December. We absolutely love it. So much space, so much convenience, love having fresh cold filtered water available 24/7. The crisper keeps veggies freash for 3 or more weeks! I only have one suggestion, it would be nice to have a pull bar at the very top of the refrigerator for the beverage center. We are very tall so bending over to open it is a bit inconvenient.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jun 6, 2025
Reviewer name: JSAS
5 out of 5 stars
5 out of 5 stars review

Stylish and Quiet – A Perfect Fit for Our Kitchen

[This review was collected as part of a promotion.] I’ve been using the Bespoke 3-Door French Door refrigerator for about two weeks now, and I have to say—I’m extremely satisfied so far. First of all, the design is outstanding. It blends beautifully with the rest of my kitchen and instantly gives the space a more modern and luxurious feel. One of the biggest draws for me was the customizable door panels, which allowed me to choose a color combination that perfectly matches my home’s aesthetic. Every guest who’s visited since we installed it has commented on how beautiful the fridge looks—it's definitely a statement piece. Functionally, this fridge checks all the boxes. The three-door design is incredibly convenient, making it easy to organize groceries and access both the fridge and freezer compartments. The interior is spacious and well-lit, which helps with visibility and makes finding things simple. I’ve also noticed that produce stays fresher for longer, which speaks to the excellent cooling performance. Another big plus: it’s extremely quiet. Even though our kitchen is close to the living area, I barely notice any noise from the fridge—it runs very smoothly and silently, which makes a big difference in everyday comfort. Of course, I’ve only been using it for two weeks, so I’ll need more time to evaluate long-term reliability. But as of now, I’m thoroughly impressed and completely happy with my purchase. If you’re looking for a refrigerator that combines style, functionality, and thoughtful design, I highly recommend the Bespoke 3-Door French Door model.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 19, 2024
Reviewer name: ChelseaSue
5 out of 5 stars
5 out of 5 stars review

Love love love my NEW refrigerator!

[This review was collected as part of a promotion.] I bought this at the end of December. I have been so happy and in love with it! The ice maker can take some time to make the ice but that's because it's making two different kinds of ice. I love how I can control my refrigerator and freezer from my phone. Having a water pitcher is amazing! I don't even need to have a brita filter in my refrigerator anymore because the pitcher and the water going through the refrigerator is filtered. The pitcher is a smart pitcher and fills back up automatically no matter if you empty it or not it knows when to stop. I could go on and on about this product but I will stop here and just say I'm over the moon about my new refrigerator and I'm not looking back.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 29, 2024
Reviewer name: TAMv
5 out of 5 stars
5 out of 5 stars review

Contemporary and sleek

[This review was collected as part of a promotion.] I’ve had this Bespoke fridge for three months now and am ready to give it five stars. I haven’t figured out how to use the water pitcher feature yet, but will soon. We bought the blue glass panels and haven’t installed them yet. The white glass is so easy to clean and we love the look of it, so will wait to install the blue panels.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 12, 2024
Reviewer name: Coachwest1
5 out of 5 stars
5 out of 5 stars review

First Samsung Fridge and not Disapointed

[This review was collected as part of a promotion.] The 31cubic feet is plenty of space and love the french doors as well as the pull out freezer. The drink station with a fruit infuser is quite the nice touch and you may never look at water the same again. I would buy this again today and the Samsung app is a nice addon as well to see fridge temps as well as if the doors are left open. I upgraded to this one when the whirlpool I had for 16 years finally bit the dust and capacity and features are no comparison, I just hope we get 16+ years out of this one.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 18, 2023
Reviewer name: kiser273
5 out of 5 stars
5 out of 5 stars review

Great Fridge All Round

[This review was collected as part of a promotion.] We bought this refrigerator for its size. It was the largest size you can get, and we love the extra drawers and how long they are. it makes dual ice at two different sizes. Down fall is the ice machine can't keep up with our family of eight needs. big deep lower freezer with plenty of space. We love the water picture that comes with it. Nothing like a glass of cool water to quinch your thirst.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 24, 2025
Reviewer name: Jose
1 out of 5 stars
1 out of 5 stars review

Poor cooling, icemaker malfunction at 8 months

I've been calling to samsung so they can come and fix my refrigerator my eyes maker stop working making a lot of thick ice all over the Ice maker stopped working about having it.Six months i've been calling samsung about this issue.All they gotta say is take everything out.Reset the button.Don't open the bottom.Door for twenty four hours and it will make ice, will days pass nothing get so I called Samsung like 5 times so they can come and check the. Refrigerator before my warranty expires. But they said my warranty expired at the end of this month. I believe and then make an appointment, but I don't know how much it's gonna cost. So no I do not recommend this product. It's pretty in everything, but it's not worth it. And it cost a lot for some major issues to happen. When you purchase and have it for 6 months. I wish I could return it back but I can't.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from SEA Care

Hi Jose, We understand how concerning it is to experience issues with your refrigerator’s ice maker, especially after multiple attempts to get it working again. We’d be glad to help you get your unit back to optimal performance. Please follow the troubleshooting link for the ice maker not making any ice. Please click on the embedded links for additional support. Ice maker is not making any ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice For issues involving ice buckets that are stuck or frozen over, check the guide link below and choose the scenario that best fits the issue you are experiencing. Additionally, click on the embedded links for additional information. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151146711) to help our team pull up your information. Thank you. ^Camille