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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars2,598 ratings2,598 reviews
  1. 5 stars83% (2,148)
  2. 4 stars12% (314)
  3. 3 stars2% (54)
  4. 2 stars0% (11)
  5. 1 star3% (71)

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Showing 1,731-1,740 of 2,598 reviews
Sep 23, 2023
NEZZ
4 out of 5 stars review

Getting acquainted with appliances. Seems noisy.

[This review was collected as part of a promotion.] Washer: I especially like the cycle selector and cycle time. Looking forward to using the steam function. Gas Dryer: some adapting required. Will try Wrinkle Prevent selector Love color: gray stainless steel -'*stacking

Review from Samsung US
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Jun 20, 2023
Dee2Dee
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] Love, love, love my new Samsung washer and dryer. I researched many washers and dryers before I decided on this brand. The champayne color is beautiful and the product does everything it promises. Great buy and very satisfied!

Review from Samsung US
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May 2, 2023
Kevin
3 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this machine about 7-8 months ago. I'm having problems with it being out of balance. I called customer support they told me to unplug it for about 5 mins, I did that and still have the same problem. I've unplugged it numerous times to no avail...

Review from Samsung US
Helpful?101YXUTNOG1914162816404
reply from Samsung Customer Care

Kevin, Let's guide you to correct the settings of your washer. Suppose you are getting an unbalanced error. Usually, improper installation or balancing of the washer is to blame. If you get this error, please check these links for tips. How to level the Washing machine (See level the washing machine): https://www.samsung.com/us/support/answer/ANS00051342/ Samsung washing machine won't spin due to an unbalanced error: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ The best laundry size for your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145750085, to help our team pull up your information when you message us. Have a great day. -John

Jun 15, 2023
Bearen61
5 out of 5 stars review

So far, so good...great washer!

[This review was collected as part of a promotion.] So far so good. Washer is doing a great job with the laundry that has been washer in it so far. Blankets, Sheets, Towels, Clothes...all being washed well in this machine. Really love the front loader, it is our first one.

Review from Samsung US
Helpful?101YXUTNOG1914162816404
Sep 12, 2024
Swathi
1 out of 5 stars review

Stopped working after 15months

I purchased this product last year May 2023 and just after 15months all of a sudden it does not turn on right after the warranty expired. It was used rarely and mostly once or twice a week. Samsung third party service provider quick service has high prices just to visit and see what the issue , wish samsung can waive this first repair service.

Review from Samsung US
Helpful?101YXUTNOG1914162816404
reply from SEA Care

We make every effort to ensure your washing machine operates at its best, Swathi. Let's get this taken care of. Suppose your washer is not turning on. We suggest clicking on the resources below for assistance. Please click the hyperlink and the instructional video for tips. The washing machine will not turn on or turn off by itself: https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147523124, to help our team pull up your information when you message us. Have a great day. -John

Mar 26, 2024
Gregk
4 out of 5 stars review

Great support

We bought this and it was a floor model. We got a good price but no instructions on how to setup. After installing and stacking a dryer on top in a tight space, it would not work properly because we didn't remove the shipping braces. We didn't have the instructions so we didn't know. We called Samsung and the support person was phenomenal. He walked us through the process and even used an app that gave him the ability to see our washer and diagnose the problem. The washer is great and we love the text notifications.

Review from Samsung US
Helpful?101YXUTNOG1914162816404
Jan 30, 2023
Anacobana
5 out of 5 stars review

Absolutely Love my washer!

[This review was collected as part of a promotion.] Recently bought washer/dryer set. Champagne in colored and I had them stacked. They are gorgeous in design. Best feature is they clean clothes great, washer is so quiet and with the wifi they let me know when the wash is over- a feature I did not think I’d use but now absolutely love it. Also let’s me know when someone else is using them. Also being stacked I expected them to move while in use but they don’t . I highly recommend. Everytime I go downstairs I smile when I see them. The design is beautiful and they appear more compact leaving me more room which I like. I like how much capacity they have. Very impressed over all!

Review from Samsung US
Helpful?101YXUTNOG1914162816404
Mar 3, 2024
TheBatman
5 out of 5 stars review

Best Dang Washer I ever owned!

[This review was collected as part of a promotion.] I've been without a washer/dryer for over a year. Finally was able to afford a brand new set of Samsungs... Holy cow, I've always HATED doing laundry, but these machines are awesome! Quick wash in 19 mins? Get outta here! Yes it does it in 19 mins! 10/10 in my book. Btw, I still HATE folding the socks!! HAHA

Review from Samsung US
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Oct 16, 2022
RexRed
5 out of 5 stars review

Great Smart Washer and Dryer!

[This review was collected as part of a promotion.] Been using both the stackable washer and dryer for a month now and I’m in LOVE with them! I love the eco modes, although they do sometimes make me have to run something like a larger blanket in the dryer a second time. But being able to control from my phone, save energy, and customize my load settings makes these more than worth it!

Review from Samsung US
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Nov 10, 2024
JenniferHunt012
1 out of 5 stars review

Sopping wet clothes every load!

We’ve had the washer just barely over a year and it’s already requiring repair. I’m so frustrated! With a large family, we use it everyday. The spin cycle is extremely loud, but I can live with that, but now… after the cycle completes, my clothes are sopping wet! I’m having to run the spin cycle twice just to get it to a manageable “dryness” before it can go in the dryer. It’s so frustrating! We bought the set to match and now the dryer is giving us issues too. Would never buy a Samsung again!

Review from Samsung US
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reply from Samsung Care

Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link to the user manual; kindly go to page 53 for troubleshooting steps for your washer that has your clothes wet at the end of the cycle. User manual. https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147663654) to help our team pull up your information when you message us. Thank you. -Ricardo