[This review was collected as part of a promotion.] I bought this as a replacement to the one I purchased in 2014. My wife likes the quick wash even better than the old Samsung. Old was 24 minutes, new 19 minutes and now the cycle when complete shows up on the TV. She likes that also. If the dryer goes out again, will replace that too.

[This review was collected as part of a promotion.] Bought this a little over a month ago and have actually enjoyed using the features. Laundry has never been easier. The SmartThings app makes adjusting settings a breeze. The washer notifies you when a self clean needs to be run!

Bought this washer/dryer 2 years ago. Had to have a tech come out and work on it as soon as we tried to use it for the first time. The door has never shut properly and you have to hold it until it locks. But the worst part of this washing machine is the way it shrinks cloths. We put cloths in on a cold setting and hang dry, and this machine still shrinks them. We checked that the cold and hot water were not switched. I just would not recommend this machine.

It makes a lot of noise when on spin cycle and the noise is extremely loud. At first I thought it was normal but it has been getting worse and it seems that at some point the washer is going to break. I don't use it because it makes me nervous and I'm afraid of the noises It makes.

[This review was collected as part of a promotion.] I must say upon receiving the washer i could not wait to use it!! once I used it the first time, no kidding, I noticed my clothes were cleaner and a lot softer! i was in desperate need of a new washer! I'm very glad I received the Samsung washer ! it is a great addition to my family . ps: the only downside I noticed was when I washed my comforters and sheets, I used the "bedding" option and it kept saying 10 minutes to finish" it never finished!! i had to stop it manually because it wouldn't finish the cycle with the bedding option. I'm not sure why.

[This review was collected as part of a promotion.] I have had this washing machine for about a month now and I absolutely love it. I ordered the champagne color and they are so aesthetically pleasing. I love the steam feature. My clothes seem to get so much cleaner with this washer. I’m really happy with my purchase. I am not handy at all and I installed both the washer and dryer by myself.

[This review was collected as part of a promotion.] We upgraded from a GE appliance that we had been using previously. This is far and away better in every possible aspect: it is more energy efficient, and clothes come out even cleaner. It's quieter, and the ability to get mobile notifications is incredibly helpful.

[This review was collected as part of a promotion.] We originally purchase this set for my son who lives in Washington state. He was so happy with them that when we needed to replace our washer and dryer we bought the same set but in the champagne color. So happy with the set.

[This review was collected as part of a promotion.] don’t enjoy the front load washer Doesn’t hold water like a normal washer. The gasket ends up stinking after a couple of months. Really wish out I got the top loading washer that I ordered. Never should’ve kept this one.

(This review was collected as part of a promotion.) I had already had a Samsung smartphone, and as I liked this product I also bought Samsung appliances. The washer had issues only a few months after purchase. I had to call a repair technician at least 6 to 8 times due to one issue after another. It was so stressful & inconvenient. I do not reccomend this product.