This is the SECOND Samsung washer I have purchased in 1 year. The first one which I purchased from a big box store knocked and rattled so much during the rinse and spin cycle, they finally agreed to replace it. I got the second unit directly from Samsung.com in June 2023. Now, only 2 months later, the second washer is doing the SAME THING. I can't even wash clothes while on a Zoom call in my home office with both the laundry room and home office door closed because it sounds like a freight train is coming through my home. I'm beyond frustrated!!

[This review was collected as part of a promotion.] Had about 2 weeks happy with machine. Would give it the last star, however it appears Samsung has reservations about their own product. Tried to get an extended warranty, yet Samsung tells me can only do that if manufactured within a certain time of build date. Maybe they should tell their venders such. Sold a lot of these machines while in the appliance business.

[This review was collected as part of a promotion.] I have had this for about a week. Ran the clean cycle first just because. Then did several loads. Very happy with purchase. It has all the features I expected and some extra ones Im excited to try.

[This review was collected as part of a promotion.] I bought this product about two months ago and I’m in love. I’ve never had a washer or dryer in my home before end these were easy to use. I love the features of having an app on my phone back next to it with updates.

[This review was collected as part of a promotion.] My husband purchased our newest addition not by choice. However, he choose the closest thing to our old model and so far it's maintaining up to par. We have a family of 5 and we do laundry about twice a day minimum to maintain toddler and baby clothes.

[This review was collected as part of a promotion.] We had our washer delivered today, and it works well. It’s a little low, so we’ll have to bend over a lot to get the clothes in and out. If that’s an issue for you, I suggest getting the drawer that goes under it to raise it.

[This review was collected as part of a promotion.] This washer has so many great features. The superspeed wash lets me run a quick load anytime, so I can keep up on my laundry needs. My 8 year old even runs a load every day or so to keep up her laundry - the washer is so easy to use. The steam feature lets me clean out the tough stains as well as run some delicates that dont need a rough washing. Having the washer connected to wifi lets me link it to the SmartThings app so i get notifications when a load is done or when the washer needs to be cleaned. The shallower depth let the washer fit easily into my laundry room but did not take away from the capacity. I can still run large and heavy loads.

[This review was collected as part of a promotion.] This is the best washing machine! My old washing machine had problems putting water in the washer, wasn't able to wash small loads. But this one does it all. We bought the washer and dryer and it was the best decision we have made!

[This review was collected as part of a promotion.] We bought this new washer to replace our 13 year old Samsung. The old one had developed a constant banging noise through pretty much all of the cycle. The new washer has noises in transitionary speeds that are significantly, much louder than our old washer. So loud in fact, that it frightens my kids on another floor of our home! The machine is leveled, left to right, back to front. It literally sounds like a machine gun going off at times. We will have to contact Samsung to get a service person out. I am sure we will be told this is normal. So disappointed, i would prefer to have our old set back...as noisy as they were. I never would have imagined a washer could be this loud. Stunning.

i have so many positive things to say about this samsung washing machine. let me start by saying the easy to clean door seal is my favorite part. it is a clean and keep your clothes smelling fabulous. there are so many cycles to choose from to effectively clean your clothes depending on what type of clothing or articles you may be washing. it has a large capacity and i can fit a king size comforter in it and it comes out looking and smelling clean. an extra added bonus is the wi fi capabilities to use this machine anytime you need. overall i highly recommend this samsung washing machine, you will wish you had purchased it earlier. my favorite is that this washer allows you to do a speed wash. downloaded the smart things app and was able to connect my phone to the washer in a minute.