[This review was collected as part of a promotion.] Absolutely LOVE, LOVE, LOVE!! This is a great washing machine. I cannot say enough about this Machine. My clothes are washed fast, smells clean, uses less soap, less water, less noise. I can't say enough about this machine. I have needed a new one for a long time. I love the color, the lights, everything. It works so smoothly, My machine did have a few little scratches and tiny tiny ding on it when i unwrapped it,which was a little disappointing.. My clothes smell so good and when i use it my house smells so good from the soap. I like that you can still use the detergent pacs and the fabric softner beads inside the washer with clothes. All the settings have great options ,so i can adjust the way it washes,rinses and drains. I recommend this 100% Enjoy! Drains.

[This review was collected as part of a promotion.] I really love this washer. It’s easy to set it correctly, gets the clothes clean, and has a variety of settings. It’s also very nice looking! This is the second one I bought as I had to leave my last one behind when I sold my house, which I was sad to do.

[This review was collected as part of a promotion.] The capacity is very adequate for my family size 7 . In every washing it's able to cater for the whole household. The technology is advanced but simple to operate. The washer cycles are able to meet up with our washing requirements irrespective of size or soil level. Highly efficient in energy conservation and material management.

I purchased a Samsung washing machine in 2022. On August 24 the washer stopped spinning. I called Samsung. I was told the washer was out of warranty and I would need to have someone over to diagnose the issue. They said nothing about the fact the machine carries a 10-year direct-drive motor warranty, nor did they at any time mention that in order to take advantage of that warranty I would have to go through the one and only third party company they work with in my geographic area. Since none of that information was indicated, I reached out to a different company for several reasons: - I researched the company Samsung provided my information to. They have HUNDREDS of terrible customer reviews with a wide range of complaints (quality, service, communication, timelines, pricing). - Their fee just to come out was $215 and that didn't include any repair work nor any assurance they would be able to assist with repairing my machine, which was unnerving since they aren't Samsung employees. The technician I had over assessed the situation and determined based on what he observed the direct drive motor wasn't functioning properly. He was the one to point out the 10-year manufacturer's direct-drive motor warranty. I reached out to Samsung to share this information and file a warranty claim. Samsung finally acknowledged the 10-year motor warranty, but it was only then they indicated they would not honor the warranty unless it was through their third-party company. Samsung has highly unethical and clearly inadequate business practices: - they mislead customers regarding warranty coverage. - they do not specify certain terms up front. - their insistence customers use ONE AND ONLY third-party company creates a situation that allows buyers to be taken advantage of. Without any other option or competition, this company sets prices that discourage or prohibit customers from making warranty claims they are rightfully entitled to. It also creates a system where quality clearly falls dramatically (as evidenced by hundreds of customer reviews). I have spent two WEEKS on the phone trying to sort this out with Samsung. They continually "close my ticket" without resolution and NEVER returned any of my calls after my case was (supposedly) escalated to management. No return calls from them, either. I now have an appliance that shouldn't even be halfway through it's lifespan that Samsung will not repair unless I pay as much or more to a third party company than it would cost to buy a brand new washer. AND they won't even call a long term loyal customer back. My sincere hope is that someone will intervene to expand on RIGHT TO REPAIR laws to prevent companies, such as Samsung, from taking advantage of customers.

[This review was collected as part of a promotion.] This appliance offers a variety of cycles to accommodate different fabric types and soil levels, ensuring thorough cleaning. Its energy-efficient design helps to reduce utility costs, making it a sustainable choice for your home. The large capacity drum allows for handling bulky items and large loads with ease. Overall, this washer is a commendable addition to any household seeking effective and convenient laundry solutions.

[This review was collected as part of a promotion.] I am loving this product. I came from a super super old LG and this is the first new washer dryer set I have ever had. I use steam sanitize on my husband's work clothes and they have never smelt better ! The washer never stinks and reminds you when to do a cleaning cycle!

[This review was collected as part of a promotion.] Washer seems efficient and lot of power. It takes a bigger load than my previous 4.5 cu. Capacity washer. Smart controls are easy to use. I also like the extra cycles of steam wash. Technology seems advanced. So far good performance, hope to keep this without issues for more than 5 years

[This review was collected as part of a promotion.] This washer works great! It's easy to use with many options available, depending on your load. The wash cycles tend to be rather long, but it does a great job! If the clothes are still wet, just use the extra spin, and that will get any extra water out. I recommend this washer, as it's very affordable, takes up little space, and does the job.

[This review was collected as part of a promotion.] This washer has been great. Both the washer and dryer are less than a month old but my laundry has been washed and dried wonderfully. I’ve never had a front load washer and dryer and to date it has been a good experience. I like how efficient and quiet the machines are. Very satisfied with my purchase.

[This review was collected as part of a promotion.] Interesting washer could not believe all the options that are available on this washer anxious to get started to use them all. I’m sure they’ll be wonderful. First time having a Samsung washer so looking forward to using it.