Not a good product!!!. I bought this product last year for my mother. She has to manually select the cycles because the washer turns off after washing the clothes (no spinning cicle or rinse cicle starts on its own) I missed the time frame to return it to SAMS Club for 3 days. I was told to contact SAMSUNG customer service. Since I paid extra for extended warranty, I was expecting someone to help me with the problem. I waited more than 100 minutes to speak with a representative. I tried the texting method and spent 3 hours texting with “someone” who asked me to turn on/off the washer, start a cicle, wait to see if the problem was solved by turning it Off-On. Of course, it did not work. Then, I received another text asking me to start a cleaning cycle, which did not work either. After 3 hours I went to bed. The next day, I received a text message informing me that my claim was closed :( The washer doesn’t work well until today (02/01/24). SAMSUNG has a terrible customer service. Do not waste your money/time with this product.

[This review was collected as part of a promotion.] This washer has a large capacity to fit big loads. It is very quiet. It has several different settings to choose from and others that you can download and add. It notified you when a cycle is done both with a sound notifying and also with a pop up notification on your phone. You can also check how much time is remaining on a cycle on your phone. Your clothes come out clean and bright! Highly recommended!

[This review was collected as part of a promotion.] What more can I say? Samsung offers ultra-elite quality and technology in appliances and electronics. Today, I'm reviewing a 4.5 cu. Ft. Large Capacity Smart Front Load Washer with Super Speed Wash Platinum color with pedestals. Its large capacity and multiple cycle adjustments can handle bigger loads, giving potential buyers confidence in its practicality for their household needs. My family loves this Washer for its versatility, the sheer quietness, and all its uses!

[This review was collected as part of a promotion.] Like the color, design and the features. The washer capacity is more than good enough for my needs. I like more on the different cycles the washer had. Overall the performance is good. I like Samsung technology reason bought again.

[This review was collected as part of a promotion.] Performance is great ..washer broke had to replace was behind on laundry. Wash was great and super clean.had to swap out dryer about a month before so got the pair now with this replacement. Dryer exceptional as well.

[This review was collected as part of a promotion.] Key Strengths and Features ​1. Exceptional Cleaning Performance and Speed: Samsung washers excel at deep cleaning, often incorporating specialized cycles like Super Speed Wash, which can complete a full load in under 30 minutes without sacrificing cleaning quality. Features like EcoBubble™ technology turn detergent into bubbles to penetrate fabrics faster and more effectively, even in cold water, boosting stain removal and energy efficiency. For sanitization, the Steam Wash cycles are highly effective at eliminating up to 99.9% of bacteria and allergens. ​2. Smart Technology and User-Friendly Controls: The integration of Wi-Fi connectivity via the SmartThings app transforms the laundry experience. Users can start, stop, monitor cycles remotely, and receive completion alerts on their phone. High-end models feature the AI Smart Dial, which learns your preferred cycles and automatically suggests them, reducing the time spent scrolling through settings. The Smart Care feature even allows you to troubleshoot issues directly from your smartphone, potentially avoiding a service call. ​3. Quiet Operation and Efficiency: Thanks to VRT+™ (Vibration Reduction Technology Plus), these washers run remarkably quietly, making them ideal for homes where the laundry area is near living spaces or bedrooms. Furthermore, most models are ENERGY STAR® certified, utilizing less water and electricity than older machines, resulting in noticeable savings on utility bills. Many also offer extra-large capacity drums (up to 5.3 cu. ft.), allowing you to wash bulky items like king-size comforters in fewer loads.

[This review was collected as part of a promotion.] I have been using my new washer since yesterday. Since I only have 48 hours, had 6 loads of clothes towels and jackets to clean. I love the capacity, the many cycles and quietness of my washer. So far, it has performed very well.

We bought this Washer less than 1 1/2 years ago. It started sounding like it was coming apart on spin cycle. We thought the warranty was 1 year and not 2 so we called a repairman. The repairman said it was going to cost over $600 to fix! The counter weights on the drum came apart! Realizing the warranty was 2 years I called Samsung. After going round and round with questions I was told since we had someone else look at it, it would void our warranty! We have ordered a new washer needless to say. I will never buy a Samsung product again! I DO NOT RECOMMEND THIS WASHER!

[This review was collected as part of a promotion.] Love My New Dryer! I’m extremely happy with my new dryer. It dries clothes evenly and efficiently without overheating, and everything comes out soft and fresh—not stiff or damp. The settings are easy to understand, and I really appreciate having options for different fabrics and load sizes. It runs quietly compared to my old dryer, which makes a big difference, especially when running it in the evening. The lint trap is easy to remove and clean, and overall it feels well-built and reliable. Drying time is noticeably faster, and I feel confident that it’s gentle on my clothes while still doing a thorough job. This dryer has made laundry much easier and less stressful. I would absolutely recommend it to anyone looking for a dependable, high-quality dryer.

[This review was collected as part of a promotion.] Just had to buy a new one after 2 years because of the door lock not working which was annoying; it's a good washer when it works though so we bought the same one again. Apparently the door lock is a common issue so just beware. However, the service tech we had out said that there isn't honestly a brand or model that is better than another these days. Overall, good washer.