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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
1,699 ratings1,699 reviews
  1. 5 stars81% (1,378)
  2. 4 stars12% (212)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)
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Showing 511-520 of 1,699 reviews
Oct 21, 2025
Jcole
5 out of 5 stars review

Awesome features!

[This review was collected as part of a promotion.] We just got the bespoke fridge and I LOVE it!!! It is so roomy and perfect for a large family! I LOVE the beverage center, and the middle drawer for deli meats and cans of soda. I like the fact that if one of my kids doesn’t close the doors all the way I get a notification on my phone! Love the 2 different styles of ice! Could not be happier with our purchase

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 15, 2025
SamNo007
5 out of 5 stars review

Bespoke Speaks Top-of-the line

[This review was collected as part of a promotion.] The bespoke fridge speaks innovation and quality all around from design and configuration to beverage center and capacity. We've had the bespoke 4-door fridge for three months, and it has been working and looking flawlessly beautiful. What a superb product by Samsung leaving the competition catching up.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 15, 2025
Packerman8
4 out of 5 stars review

Stylish, Spacious, and Smart—Almost Perfect

[This review was collected as part of a promotion.] We’ve had the Bespoke 29 cu. ft. 4-Door French Door Smart Refrigerator for a few months now, and it’s been a fantastic upgrade to our kitchen. The stainless steel finish looks sleek and modern, and the customizable door panels are a nice touch if you want to personalize your space. The Beverage Center™ is a standout feature—having both the internal water dispenser and the AutoFill pitcher is incredibly convenient, especially for a busy household. The Dual Ice Maker with Ice Bites™ is also a hit, especially during summer entertaining. Storage is generous and flexible. The FlexZone™ drawer with adjustable temperature settings is great for snacks, drinks, or even deli items. Everything feels well thought out and easy to organize. The only reason I’m giving it 4 stars instead of 5 is that the Smart features, while cool, can be a bit finicky. The app integration isn’t always seamless, and there’s a slight learning curve to getting everything set up just right. Also, it’s a large appliance—make sure to measure carefully before delivery. Overall, it’s a high-end fridge that delivers on style, space, and innovation. Just a few tweaks to the tech side and it would be flawless.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 2, 2025
3dprint
5 out of 5 stars review

An icemaker that works!

[This review was collected as part of a promotion.] We bought this because our icemaker on our old refrigerator had not worked since new. The icemaker in this unit is in the Freezer. It makes 2 size cubes. It also has a water pitcher that is always full and dispenses cold water. There is more room in the fridge since the icemaker is in the freezer

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 6, 2025
charleston843
5 out of 5 stars review

A Great Fridge With Tons of Storage

[This review was collected as part of a promotion.] Words cannot describe how much we love our fingerprint-less stainless steel fridge. The space is amazing - it has room for everything and shelves that slide to create more space when needed. We love the drawer; we are currently using this as a beverage hold-all. Love the freezer drawer as well and the technology that lets me know if a door is left open and when the filter needs to be changed.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 25, 2025
tracyd
5 out of 5 stars review

Best fridge I have ever owned.

I absolutely love this refrigerator! I love the interior space. It has plenty of shelving and the shelf that slides back for bigger bottles is so convenient. The water filter between the drawers is such a smart idea. It doesn't take up shelf space. My drinks are nice and cold and the refillable pitcher is awesome and the water is always cold. The door inside a door stops a lot of wasted energy getting a can of pop. The center drawer is perfect for meats, cheese, or extra drinks. I like the 2 different types of ice and there's plenty of room in the freezer! I like the no fingerprint front. It's easy to program. Its perfect. It's so quiet, I don't even hear it running. Best fridge I have ever had. They delivered it in 3 days, set it up and those guys were super friendly. Definitely would buy samsung products from now on. This has everything I wanted and the price was perfect.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 3, 2025
Boba
5 out of 5 stars review

Great features and overall a great refrigerator

[This review was collected as part of a promotion.] This is a great product and having own Samsungs for quite a while it is indefinite improvement over the last one in terms of how the ice Maker Works and I like the water availability and the water container. Even though this is a counter-depth model which makes it a little bit shorter the way the shelves are laid out it still holds pretty much all of our food. We are sold having the deli door in the middle and would not own any other refrigerator without it.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 15, 2025
MidwestMama
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I got this fridge about 2 months ago and love it so far! Having the beverage door is great and we use the small drawer for my daughters snacks! It has so many great features and so much room! My only complaint is the freezer and not having enough room in there but thats really probably a me thing. Overall I really love it so far!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Nov 3, 2025
Big and Beautiful
3 out of 5 stars review

Big and Beautiful

[This review was collected as part of a promotion.] This is a beautiful large capacity frig. It looks great on the outside and has great looking features, but she is very delicate. I had to call customer service a few times because the doors would not close properly and there was ice in the freezer. The user has to be cognizant to close the doors tightly and gently, otherwise the alarm goes off. If the user is having a party with margaritas, the ice maker cannot keep up making enough ice. Other than that, its a big beautiful fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi there, We understand the significance of a working refrigerator in your household. Let us help you out. Please refer to the resources below to rectify your concerns with your fridge. Click on the hyperlinks and watch the embedded video (if available) for tips. Samsung refrigerator or freezer doors will not close (Select which type of door is not closing): https://www.samsung.com/us/support/troubleshoot/TSG10007112/ Frost in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please include reference number 1151235225 in your message so our team can locate your information. Have a great day. -John

Sep 23, 2025
Regretful Buyer
1 out of 5 stars review

Features overshadowed by Samsung's poor quality

After 5 months, the ice maker stopped working. The technician diagnosed over the telephone and came out to replace something in the "sealed system". We were informed that the coolant seal inside the door where the copper connects to steal goes bad, causing a leak inside the walls of the refrigerator. 24 hours after the "repair", it completely stopped working. We have been without a working refrigerator for more than a week because each hoop Samsung makes you jump through takes days. This website suggests that reviewers avoid discussing service, but I believe that is an important factor in product reviews and consumer information. A buyer should know not just will it break, but how will the manufacturer stand by its product (or not) if it does break. I have heard bad things about Samsung's quality, which initially scared me away from this refrigerator. Several good reviews led me to try it. I am hoping this offsets some of those for the next shopper and saves them a lot of trouble.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi there, We are saddened by the state of your refrigerator. For any other concerns, please don't hesitate to contact us using the options listed below. We are eager to assist you and discuss your alternatives. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1150828426) to help our team locate your information when you message us. Have a great day. -John