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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,906 ratings1,906 reviews
  1. 5 stars82% (1,563)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 521-530 of 1,906 reviews
Oct 7, 2025
ChuckyD
5 out of 5 stars review

Worth it!

[This review was collected as part of a promotion.] This fridge is works exactly as I have hoped! the ability to have a space just for my kids is perfect. They don't have to open the whole fridge every time they want something. they have their own snack and drink drawer. having the ability to configure the fridge and control different zone is nice. The stainless steel look is really nice and does a pretty good job with limiting finger prints. I personally like have the ice draw separate from the water spout and especially with 2 different types of ice. I have a large family so this fits a lot of food with plenty of space. I also enjoy having the beverage center. Of course having the ability to control and monitor everything from my phone is also nice.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 28, 2025
Sas1
5 out of 5 stars review

Ideal for a four member family

[This review was collected as part of a promotion.] The capacity for a four-member family is sufficient. The compartmentalization of space was really helpful, making it look like stuff is well organized. The plastic used is durable. This technology is better than a fan-driven one, where frozen ice will be a big issue.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 22, 2025
Proverbshouse
4 out of 5 stars review

Great Fridge - Not so good on Ice Production

[This review was collected as part of a promotion.] We replaced our 14-year-old Kenmore side-by-side refrigerator with this one, and I must say that we love the storage space and the ability to see everything inside. The bottom drawer took a bit to figure out the best way to store freezer items. The auto-fill water pitcher is super nice. The one thing I dislike is that the ice maker(s) do not produce ice quickly. My old Kenmore could replenish a full bin of ice every evening. We are constantly running out of ice for a family of 4.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 28, 2025
Samsung Home
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The refrigerator is perfect in all aspects. My only, kind of issue, is that the white panels are not a true white. I have white cabinets and my other appliances are white Samsung appliances. The panels look more like a very pale tan compared to everything else in my kitchen.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 15, 2025
Adventure Mimi
5 out of 5 stars review

Great features and gorgeous to boot!

[This review was collected as part of a promotion.] I love the configuration of the middle deli drawer so I don’t have to open the whole fridge every time. And the beverage center as well, as I drink several times during the day. The pitcher is great for filling my coffee maker with cold filtered water. Fridge is roomy, cools quickly, and everything is easy access. And if I redecorate, no problem. Just switch the panels! It’s beautiful and sleek and easy to clean. Overall very pleased with this refrigerator!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 28, 2025
MoreCowBells
5 out of 5 stars review

Great size for a great fridge

[This review was collected as part of a promotion.] I love this fridge it has tons of space to keep everything nice and organized. It like the different compartments its has in tye fridge section especially the drink area it's a game changer. It's easy to configure using the smart things app can change the temps using the the app or use the panel in the fridge it's self. I got the sliver stainless steel so it looks very sleek in my kitchen.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 13, 2026
Paul123
3 out of 5 stars review

Nice fridge, good for discounted price

[This review was collected as part of a promotion.] Good looking fridge with nice smart features. Don't regret buying it, but have a few complaint about the aluminum material the doors are covered with. It is very easy to leave a fingermark there despite the claims on the product page and also it is extremely easy to scratch it, much easier than other fridges I had. Also doors could have been made to close softer and easier.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

We aim to provide you with a hassle-free experience while using your refrigerator, Paul123. Let's help you out. To maintain your fridge's pristine condition as much as possible, please refer to page 65 of the unit's manual under "Cleaning (Interior and exterior)": https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151826470 so our team can pull up your information when you message us. Have a great day. -John

Oct 6, 2025
charleston843
5 out of 5 stars review

A Great Fridge With Tons of Storage

[This review was collected as part of a promotion.] Words cannot describe how much we love our fingerprint-less stainless steel fridge. The space is amazing - it has room for everything and shelves that slide to create more space when needed. We love the drawer; we are currently using this as a beverage hold-all. Love the freezer drawer as well and the technology that lets me know if a door is left open and when the filter needs to be changed.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 21, 2025
Jcole
5 out of 5 stars review

Awesome features!

[This review was collected as part of a promotion.] We just got the bespoke fridge and I LOVE it!!! It is so roomy and perfect for a large family! I LOVE the beverage center, and the middle drawer for deli meats and cans of soda. I like the fact that if one of my kids doesn’t close the doors all the way I get a notification on my phone! Love the 2 different styles of ice! Could not be happier with our purchase

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 23, 2025
Regretful Buyer
1 out of 5 stars review

Features overshadowed by Samsung's poor quality

After 5 months, the ice maker stopped working. The technician diagnosed over the telephone and came out to replace something in the "sealed system". We were informed that the coolant seal inside the door where the copper connects to steal goes bad, causing a leak inside the walls of the refrigerator. 24 hours after the "repair", it completely stopped working. We have been without a working refrigerator for more than a week because each hoop Samsung makes you jump through takes days. This website suggests that reviewers avoid discussing service, but I believe that is an important factor in product reviews and consumer information. A buyer should know not just will it break, but how will the manufacturer stand by its product (or not) if it does break. I have heard bad things about Samsung's quality, which initially scared me away from this refrigerator. Several good reviews led me to try it. I am hoping this offsets some of those for the next shopper and saves them a lot of trouble.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi there, We are saddened by the state of your refrigerator. For any other concerns, please don't hesitate to contact us using the options listed below. We are eager to assist you and discuss your alternatives. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1150828426) to help our team locate your information when you message us. Have a great day. -John