Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,906 ratings1,906 reviews
  1. 5 stars82% (1,563)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

Member photos

  • +1111 images
Sort by |
Showing 501-510 of 1,906 reviews
Oct 15, 2025
Adventure Mimi
5 out of 5 stars review

Great features and gorgeous to boot!

[This review was collected as part of a promotion.] I love the configuration of the middle deli drawer so I don’t have to open the whole fridge every time. And the beverage center as well, as I drink several times during the day. The pitcher is great for filling my coffee maker with cold filtered water. Fridge is roomy, cools quickly, and everything is easy access. And if I redecorate, no problem. Just switch the panels! It’s beautiful and sleek and easy to clean. Overall very pleased with this refrigerator!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 28, 2025
MoreCowBells
5 out of 5 stars review

Great size for a great fridge

[This review was collected as part of a promotion.] I love this fridge it has tons of space to keep everything nice and organized. It like the different compartments its has in tye fridge section especially the drink area it's a game changer. It's easy to configure using the smart things app can change the temps using the the app or use the panel in the fridge it's self. I got the sliver stainless steel so it looks very sleek in my kitchen.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 13, 2026
Paul123
3 out of 5 stars review

Nice fridge, good for discounted price

[This review was collected as part of a promotion.] Good looking fridge with nice smart features. Don't regret buying it, but have a few complaint about the aluminum material the doors are covered with. It is very easy to leave a fingermark there despite the claims on the product page and also it is extremely easy to scratch it, much easier than other fridges I had. Also doors could have been made to close softer and easier.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

We aim to provide you with a hassle-free experience while using your refrigerator, Paul123. Let's help you out. To maintain your fridge's pristine condition as much as possible, please refer to page 65 of the unit's manual under "Cleaning (Interior and exterior)": https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151826470 so our team can pull up your information when you message us. Have a great day. -John

Oct 6, 2025
charleston843
5 out of 5 stars review

A Great Fridge With Tons of Storage

[This review was collected as part of a promotion.] Words cannot describe how much we love our fingerprint-less stainless steel fridge. The space is amazing - it has room for everything and shelves that slide to create more space when needed. We love the drawer; we are currently using this as a beverage hold-all. Love the freezer drawer as well and the technology that lets me know if a door is left open and when the filter needs to be changed.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 21, 2025
Jcole
5 out of 5 stars review

Awesome features!

[This review was collected as part of a promotion.] We just got the bespoke fridge and I LOVE it!!! It is so roomy and perfect for a large family! I LOVE the beverage center, and the middle drawer for deli meats and cans of soda. I like the fact that if one of my kids doesn’t close the doors all the way I get a notification on my phone! Love the 2 different styles of ice! Could not be happier with our purchase

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 23, 2025
Regretful Buyer
1 out of 5 stars review

Features overshadowed by Samsung's poor quality

After 5 months, the ice maker stopped working. The technician diagnosed over the telephone and came out to replace something in the "sealed system". We were informed that the coolant seal inside the door where the copper connects to steal goes bad, causing a leak inside the walls of the refrigerator. 24 hours after the "repair", it completely stopped working. We have been without a working refrigerator for more than a week because each hoop Samsung makes you jump through takes days. This website suggests that reviewers avoid discussing service, but I believe that is an important factor in product reviews and consumer information. A buyer should know not just will it break, but how will the manufacturer stand by its product (or not) if it does break. I have heard bad things about Samsung's quality, which initially scared me away from this refrigerator. Several good reviews led me to try it. I am hoping this offsets some of those for the next shopper and saves them a lot of trouble.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi there, We are saddened by the state of your refrigerator. For any other concerns, please don't hesitate to contact us using the options listed below. We are eager to assist you and discuss your alternatives. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1150828426) to help our team locate your information when you message us. Have a great day. -John

Oct 15, 2025
SamNo007
5 out of 5 stars review

Bespoke Speaks Top-of-the line

[This review was collected as part of a promotion.] The bespoke fridge speaks innovation and quality all around from design and configuration to beverage center and capacity. We've had the bespoke 4-door fridge for three months, and it has been working and looking flawlessly beautiful. What a superb product by Samsung leaving the competition catching up.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 6, 2025
JCHU
4 out of 5 stars review

The user manual is too simple

[This review was collected as part of a promotion.] The user manual is too simple and does not cover all the operations. As a result, new users need to search for operation information everywhere. I would have been more satisfied if it included all the operating instructions.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 30, 2025
MrsMelissa
5 out of 5 stars review

Best refrigerator I’ve ever purchased

[This review was collected as part of a promotion.] I love so many features the Samsung Bespoke refrigerator has. The snack tray section is a wonderful idea. My kids are college age and this is their go to section. I love the water pitcher it helps when filling everyone’s glasses at dinner time and with filling itself back up to fill a water bottle for sports. The shelves are large enough to hold large milk bottles and trays of food. I’m so happy to have two ice options and how fast the freezer keeps up with replenishing ice we haven’t been without ice during our weekly family dinner of 9 grown adults.A couple of downsides is I’m still trying to get the Blue tooth option to connect and the stainless steel doors is a little too thin. The overall configuration is very well thought out. I have recommend it to several friends and family.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Nov 3, 2025
Big and Beautiful
3 out of 5 stars review

Big and Beautiful

[This review was collected as part of a promotion.] This is a beautiful large capacity frig. It looks great on the outside and has great looking features, but she is very delicate. I had to call customer service a few times because the doors would not close properly and there was ice in the freezer. The user has to be cognizant to close the doors tightly and gently, otherwise the alarm goes off. If the user is having a party with margaritas, the ice maker cannot keep up making enough ice. Other than that, its a big beautiful fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi there, We understand the significance of a working refrigerator in your household. Let us help you out. Please refer to the resources below to rectify your concerns with your fridge. Click on the hyperlinks and watch the embedded video (if available) for tips. Samsung refrigerator or freezer doors will not close (Select which type of door is not closing): https://www.samsung.com/us/support/troubleshoot/TSG10007112/ Frost in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please include reference number 1151235225 in your message so our team can locate your information. Have a great day. -John