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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 1,321-1,330 of 1,925 reviews
Jun 15, 2023
Zach
4 out of 5 stars review

Great but interface confusing

[This review was collected as part of a promotion.] I bought this about one month ago. It works well but the interface for changing the middle drawer and temp is not easy to use. It appeared easy but it is not, I recommend trying this feature before buying.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Sep 9, 2024
cureloms72
5 out of 5 stars review

Great feature!

[This review was collected as part of a promotion.] Bought 2 months ago and couldn't be more pleased with the refrigerator filters just love all the features. I really love the ice maker being in the freezer and not in the fridge like my older Samsung Fridge plus two different size ice cubes. Great colors for the doors also. Really pleased with it and would highly recommend it too anyone.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Sep 15, 2023
RayL
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] My wife is very pleased with this refrigerator. I'm happy with the selection. Being able to make temperature adjustments using an app on my phone is a big plus. My wife loves the ice. The extra space has made accessing items easier.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 18, 2024
DSMGSX
1 out of 5 stars review

Garbage

I wouldn't buy SAMSUNG anything after my experience with a smart hub refrigerator I own. Nothing but problems. 3 Ice makers / 2 Temp Sensors - JUNK I only item I'll by with a Samsung name on it is a Cell Phone. The products they make are garbage, the service is even worse. Never again! Built a second residence near Hilton Head SC, BOSCH 800 series everything and a WOLF Stove. EAT IT SAMSUNG!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA Care

Greetings, We would love to discuss your Family hub to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147061216) to help our team pull up your information when you message us. Have a great day. ^Charles

Apr 10, 2025
SaulisCool
5 out of 5 stars review

The refrigerator of the future!

[This review was collected as part of a promotion.] My wife and I were in the market for a new refrigerator and looked at Samsung for the neat features it has. I personally love the beverage center. I keep water bottles, mineral waters, energy drinks, and protein shakes there. Plus the water dispenser and auto-refill water pitcher is top notch. My wife likes the flex drawer - we currently use it for snacks for our toddler and deli treats. We have so far been so impressed and have loved out new refrigerator. It even texts you if you leave the door open! It's really the refrigerator of the future.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Mar 20, 2024
Mike
1 out of 5 stars review

Ice Maker Breaks Consistently

18 months after purchasing this refrigerator the ice maker stopped working. I had purchased the extended warranty so a repair tech was sent to repair the issue. He was able to fix the problem but indicated that with this refrigerator model, the ice maker would continue to break. Sure enough 18 months after the first repair, the ice maker broke again. We still have a couple of years left on the warranty, so we may be able to get one more repair in before the extended warranty expires. We will not purchase another Samsung refrigerator.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA Care

Hi Mike, We want a fridge that lasts longer. Let us help you fix the ice maker. Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146969652 to help our team pull up your information. Have a great day. ^Aloe

Aug 22, 2024
Dana
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I've had this for a month. It's definitely build well, very heavy fridge. Like the beverage center. Like the deli drawer. Large capacity interior. We'll lit. Plenty of storage.i really like the ability to go on the app and change temperatures and check on the ice situations. Overall so far I'm happy with it.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 11, 2022
LCharpe
5 out of 5 stars review

Amazing fridge

[This review was collected as part of a promotion.] I bought this out of necessity as our old fridge was going to drive us nuts with repairs, but I am so glad I did. I was going to downgrade to a different model, but I kept coming back. It is superb with the divided fridge doors to keep the unit cold, and the drawers for the snack items is genious. I am loving the beverage center ans the two sizes of ice cubes. I will be enjoying this for many years to come.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Sep 11, 2024
1khannon
5 out of 5 stars review

Our Bespoke Refrigerator Rocks

[This review was collected as part of a promotion.] This is our first "smart" refrigerator. We love it. The Bespoke line of appliances are amazing. We love the glass front, the two different sizes of ice cubes, the auto-fill pitcher. We also love being able to get status on our refrigerator and the rest of our Samsung appliances on our phones.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 2, 2023
Archie
3 out of 5 stars review

Bespoke/ Just another refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about 2 months ago it’s very large in diameter and very small in the inside we could have made a better choice the quality is good so far the exterior panels were incorrect when it arrived but they said that’s what was ordered and we would have to pay extra for the correct color for now it will do but lesson learned.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from Customer Care

Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service department at 1-800-726-7864. Call any day between 8 AM - 12 AM EST, seven days a week. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe