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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 1,311-1,320 of 1,925 reviews
Dec 1, 2024
Mimi Fran
5 out of 5 stars review

Beautiful and Versatile

[This review was collected as part of a promotion.] I bought this refrigerator for our "new" home. It is beautiful and is extremely functional with multiple cooling and freezer areas. Everyone who has visited has loved the refrigerator and all its features including the beverage center.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Mar 1, 2023
Automan77
5 out of 5 stars review

We love this Bespoke refrigerator

[This review was collected as part of a promotion.] We are so happy we picked this 29.0 cu. ft. refrigerator. It’s so roomy and well designed. The beverage center is amazing. The dual ice maker is wonderful. The flex zone middle drawer has great options.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 16, 2023
Patty
4 out of 5 stars review

No operators manual

[This review was collected as part of a promotion.] I haven’t been able to adjust the flex drawer temperature yet. Door alarm was working, but now is not. I wish I had an owners/operators manual. I only have ‘goggle’ to help answer my questions..disappointing.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 22, 2024
Jennifer
5 out of 5 stars review

Great Sleek Modern Fridge

[This review was collected as part of a promotion.] This is the second time I have purchased this fridge for two different houses. It's sleek, modern, and flexible. Great fridge, love the ice compartment with the included scoop, and the Beverage Center. Well thought out!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Aug 6, 2024
GodsTXMan
5 out of 5 stars review

Beautiful...and SMART!

[This review was collected as part of a promotion.] We have had this Fridge for almost a month now and WOW...it has exceeded all our expectations. We LOVE the Beverage Center which is both convenient and efficient! The dual ice maker is GREAT and keeps us in 2 different size/shapes of ice 24/7. The interior is so well planned allowing LOTS of room and customization. The exterior (Stainless Steel) is so beautiful and resists fingerprints. It is quiet, efficient, and I can monitor and make adjustments on my phone since it is wifi capable. It hooked up to my SmartThings app in seconds. If this thing holds up as well as we think it will, we are going to enjoy it for many, many years. We highly recommend this unit.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 2, 2023
CLeach61
5 out of 5 stars review

Love the features!!

[This review was collected as part of a promotion.] Have owned this for almost six months and love it so much!! The counter depth model has more space than our old fridge and the drink station keeps all the drinks in one place and the water pitcher makes filling water bottles fast and fun!!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 18, 2022
Samsung4Life
4 out of 5 stars review

Great Upgrade

[This review was collected as part of a promotion.] We bought our fridge a couple of weeks ago and love the design inside and out. We have had three Samsung refrigerators over time and this one is by far the best. The beverage center is conveniently placed and the separate water pitcher is very handy to take and fill up the coffee maker or dog bowls. We also are happy with the ice maker being in the freezer and making two types of ice. The icemaker keeps the buckets well stocked also. Overall very happy.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Jan 5, 2023
Ree2Ree
5 out of 5 stars review

Best thing since sliced bread

[This review was collected as part of a promotion.] My fiancé purchased this beauty for me as my kitchen make over Christmas gift. I love the in door beverage center and select a size ice feature. I look is the first thing that starts the conversation when company is over.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Aug 25, 2024
JSLB
1 out of 5 stars review

Can not, will not recommend!

[This review was collected as part of a promotion.] Very disappointed at this point with the Samsung Bespoke fridge. We purchased a used unit from a local shop, it was not working properly, would not hold a constant temperature. Returned it and got a brand new unit. So far, it’s the very same thing. The fridge is set at 34 and the constant temp is anywhere from 38 to 45 degrees. I’ve tried various thermometers and even have a dial one in a cup of water to try and mimic food temps, but it’s the same thing. The fridge looks good and we like some of the features, but we may have to return this one as well if the temp issues doesn’t straighten out: I’ve found other reviews that indicate the same problem. At this point, I can’t recommend with good conscience for anyone to purchase a Bespoke fridge. Very disappointed given the price you pay for the unit.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA CARE

Greetings! We definitely sense your frustration towards this experience. Let's go ahead and address this right away." To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. To help you with the refrigerator's temperature diagnosis, please visit and follow the guide below, watch the instructional video, and click on the hyperlinks for additional help. Refrigerator, Freezer, or FlexZone is not cooling enough: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147475991, to help our team pull up your information. Have a great day! ^Chrystel

Aug 26, 2024
goldbondx
2 out of 5 stars review

Beautiful fridge. Poor ice maker design..again.

Gorgeous fridge but again...Samsung has issues with ice maker. Frost build up over time. First the small cubes stop producing and now the larger cubes. 6 months in, this should NOT be happening. I can see some frost build up at the unit and suspect that is the problem. Access is near impossible. The entire ice system is garbage. I got rid of my last side by side Samsung for same reason.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA CARE

Greetings! All we want is the best for your refrigerator. Let's get you the help you need. This troubleshooting guide will walk you through the ice maker's diagnosis when it's frozen over and not making any ice. Kindly select topics 1 and 4 and learn more by visiting the instructional video and the hyperlinks. Samsung ice maker is not working:: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147480207, to help our team pull up your information. Have a great day! ^Chrystel