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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 841-850 of 1,257 reviews
Jul 2, 2024
Reviewer name: Rockyj
5 out of 5 stars
5 out of 5 stars review

Samsung Crysral 85 inch tv

[This review was collected as part of a promotion.] The best purcase i have made in a long time. Samsung seamlessly intergrates with my galaxy phone. Excellent picture quality and a very reasonable price.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Sep 27, 2023
Reviewer name: DK320
5 out of 5 stars
5 out of 5 stars review

Great TV so far

Works well, love all the additional features, especially the bluetooth. I can connect my headphones and not disturb anyone else. A lot of good internet features and apps.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Mar 26, 2024
Reviewer name: Doc2006
5 out of 5 stars
5 out of 5 stars review

Excellent Assortment of Smart TV Apps

[This review was collected as part of a promotion.] This TV has a very beautiful picture, great audio, and a large choice of available apps to install. Use of the remote is very intuitive. This TV is a great value!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Feb 6, 2024
Reviewer name: RodA
4 out of 5 stars
4 out of 5 stars review

Poor sound

The sound on my 65 inch Samsung CU70000 is not great constantly goes down when you change channels. Can't get it to work even with a Samsung sound bar.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Advisor

Hi RodA, I apologize for the inconvenience you have had with the inconsistent sound volume on your CU7000 TV. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. When connecting your TV to a Samsung Soundbar, please ensure these settings are on correctly. 1) Set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jun 28, 2023
Reviewer name: Mlou
4 out of 5 stars
4 out of 5 stars review

Happy

Very happy with the TV. Picture is clear and sharp. I'm not impressed with the remote. Changing channels is not as easy as I would like. Also took me a while to figure out how to control the volume.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 22, 2024
Reviewer name: Momof407101214
5 out of 5 stars
5 out of 5 stars review

Best tv ever!!

[This review was collected as part of a promotion.] I would highly recommend this TV. The pictures are always crystal clear and when watching some movies it feels like you're actually in the movie!! The sound is amazing too!!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Dec 13, 2023
Reviewer name: Fannie10752
4 out of 5 stars
4 out of 5 stars review

Great TV At A Great Price

(This review was collected as part of a promotion.) The tv was at a great price. The colors and the sound are great, but from afar. If you get closer, the image starts to be less quality

Review from Caddle
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jan 13, 2024
Reviewer name: Cooltv
5 out of 5 stars
5 out of 5 stars review

Great features and easy to learn cool

Absolutely stunning ,Love it value for money great we live remote so 80precent of our entertainment is Tv so nice not to be disappointed 5 star for sure

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Aug 5, 2024
Reviewer name: WinkOfWar
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Great picture with nice options for customization of said picture. Just wish it had more smart features and more settings for sound.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Dec 31, 2023
Reviewer name: Vallerie Phillips
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

The picture is clear & sound is perfect. Love love the Samsung free TV app and expecially the Health app. I have adopted the targeted exercise's into my daily routine. Love it! What a great bonus

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.