Skip to Main Content
Sams Club
Sams Club
Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

Member photos

  • +304 images
Sort by |
Showing 841-850 of 1,254 reviews
Dec 19, 2023
Dan Gaspe
4 out of 5 stars review

Good but missing something

Mostly I like it but I'm old school looking for the normal headphone plug-in, there is none, or perhaps it's some new fangled plug in forcing me to buy new stuff

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
May 30, 2023
Greenlion
5 out of 5 stars review

Love it in my new home

[This review was collected as part of a promotion.] I boughrt this tv for my theatre(living room and i absolutly love it and highly recommedmnd it. Especially if you have other samsung products!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 14, 2024
AntyAnt
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I mostly watch sports and movies. The clarity of the picture is awesome. I also like that the tv is easy to use.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Dec 31, 2023
Vallerie Phillips
5 out of 5 stars review

Pleasantly surprised

The picture is clear & sound is perfect. Love love the Samsung free TV app and expecially the Health app. I have adopted the targeted exercise's into my daily routine. Love it! What a great bonus

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Mar 25, 2024
Aprils
5 out of 5 stars review

Love My New TV

[This review was collected as part of a promotion.] This TV is perfect for me! I love that the size is perfect, the picture quality is crystal clear with beautiful color. An outstanding product for the money spent!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Nov 29, 2023
Pentabugle
4 out of 5 stars review

Great picture! Need voice remote control!

I bought this TV 2 weeks ago. Great picture. Navigation is quite cumbersome. TV built in July 2023 with a remote without voice control. Why not? Sure would make navigation easy. Old is new

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jan 13, 2024
Norm Roch
3 out of 5 stars review

Picture quality

I was given the code to reset the tv to factory setting defaults. The picture was very bright and white in colour. So basically no colour . It seems to good now so far.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Jun 28, 2023
Akjr
2 out of 5 stars review

Terrible sound

It wasn't easy to set up and the sound quality is terrible. This tv should be sold with a sound bar. In addition there was no manual so I could see how to connect dvd or sound bar

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi Akjr, Thank you for purchasing Samsung's CU7000D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences. You can choose from various Sound Modes that may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound. Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience. To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ then select your model and topic. 2. Register a Product: For access to easy support, convenient opt-in to special promos and offers, faster troubleshooting, and quick notification of system updates. 3. Manuals, Software, & Warranty Info ~ Samsung Specialist

Dec 2, 2023
EIBRON
5 out of 5 stars review

Best quality

Im happy with my purchased the sound is amazing specially when you have the samsung sound bar and sub level 10 volume is quite loud. Really love it better than my sony in opinion. I am now former sony as all my gadget and equipmetn are samsumg😊

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
May 21, 2024
Pavilion
5 out of 5 stars review

great picture and features

[This review was collected as part of a promotion.] This is my third Samsung TV, each TV seems to get easier to operate. I use it for live streaming and movies.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511