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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 781-790 of 1,254 reviews
Sep 5, 2023
Reviewer name: Hey You
4 out of 5 stars
4 out of 5 stars review

Setup Instructions

The setup would have been easier if there was helpful instructions. The fact that I was setting up a home theater system made the problem worse. But the TV is fantastic

Review from Samsung US
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Oct 8, 2023
Reviewer name: ALL4SVH
4 out of 5 stars
4 out of 5 stars review

Satisfied Purchase but......

Purchased less than 30 days ago and is still trying to learn all its features. Do not like the remote at all. Great picture quality but the sound could be better for a smart TV. Will purchase again.

Review from Samsung US
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Feb 24, 2024
Reviewer name: Tony M
4 out of 5 stars
4 out of 5 stars review

Intermittent, dropping of Netflix.

Good except for dropping Netflix sometimes. It's necessary to unplug it for a minute and then plug it back in and then Netflix will load I have 5G Google, so there's no problem with my Wi-Fi or my router

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 17, 2023
Reviewer name: Flyingpenguin
5 out of 5 stars
5 out of 5 stars review

This product works

[This review was collected as part of a promotion.] This product works, I use it to stream things like Hulu and Disney+. Recently started on Samsung tv too and it works like cable, I enjoy it.

Review from Samsung US
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Jun 6, 2024
Reviewer name: Jurassic Mike
5 out of 5 stars
5 out of 5 stars review

Love it!

I bought this a few months back, and have it mounted on my living room wall. It's like having my own personal theatre on the wall. Crystal clear picture, and movies are awesome. I highly recommend this TV.

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Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Sep 11, 2023
Reviewer name: Mernz
3 out of 5 stars
3 out of 5 stars review

Not very intuitive

I don't find it very intuitive. For example, each time I want to watch YouTubeTV for news I need to go to apps and find it if I watch a different streaming platform afterwards. I choose “Add” but this doesn't save.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Mernz, We appreciate your feedback on the CU7000 TV interface issues you are experiencing. Please know we are here to help. First, let's make sure you are running the latest Firmware Update. Go to Settings> Support> Software update. To add Apps to your Home Menu, please follow the below instructions. On your remote control, press the Home key. Scroll up and select Apps. Then press the down key and go to Downloaded App. Find YouTube TV, hold the return key, and press Add to Home. YouTube TV should now be on your Home Menu. If you continue to have issues, please give us a call so we can better support you. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 27, 2023
Reviewer name: bandit$4K
5 out of 5 stars
5 out of 5 stars review

BEST TV

I purchased this model after many visits to different stores and getting mixed information on so many makes and models.I feel that it is the best TV in this price area.

Review from Samsung Canada
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Sep 27, 2023
Reviewer name: Marley1983?
4 out of 5 stars
4 out of 5 stars review

Smart Tv

It works great but has some glass chip in a corner of the tv and a few scratches in same spot was bought brand new from store but can't send it back for another one with out a bocx

Review from Samsung Canada
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Jun 1, 2024
Reviewer name: Canoegirl7
5 out of 5 stars
5 out of 5 stars review

Love it

I love how easy it is to cast from my phone to the TV. Also it's so easy to use Prime and YouTube. It would be better if the HDMI and electrical plugs were at 90 degrees to allow it to clear the wall easier.

Review from Samsung Canada
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Aug 12, 2024
Reviewer name: Durango
5 out of 5 stars
5 out of 5 stars review

NiceBest for sure for sure

[This review was collected as part of a promotion.] Nice super duper really good the best TV ever had best TV I've ever had in my life I wish it would have been I wish my son wouldn't have hit it with that baseball

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511