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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 771-780 of 1,254 reviews
May 6, 2024
Reviewer name: Redstv
5 out of 5 stars
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] Tv has great picture and paired with a samsung sound bar it's the best living room TV you can buy!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Nov 24, 2023
Reviewer name: JIA24820
5 out of 5 stars
5 out of 5 stars review

Good quality

(This review was collected as part of a promotion.) It worth to get one during the discount season. Good quality and large enough for the average living room. Nice color while playing video games.

Review from Caddle
Helpful?5LGXVQOCK4DK13976515511
Dec 13, 2023
Reviewer name: Fannie10752
4 out of 5 stars
4 out of 5 stars review

Great TV At A Great Price

(This review was collected as part of a promotion.) The tv was at a great price. The colors and the sound are great, but from afar. If you get closer, the image starts to be less quality

Review from Caddle
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Apr 8, 2024
Reviewer name: 4lezstar
4 out of 5 stars
4 out of 5 stars review

The size is good enough

[This review was collected as part of a promotion.] I like how it looks and the size fits perfectly in the gap between the closet door and the door in my room

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 29, 2024
Reviewer name: swpz13
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Great picture quality. Wireless remote is very small. Phone application does not always connect. TV seems to have a mind of its own, and will lock up or change to default Samsung Channel.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jan 16, 2024
Reviewer name: Customer review
1 out of 5 stars
1 out of 5 stars review

Broken unresponsive

Bought the tv and had picture for a few hours powered off came later to power on and had sound and no picture unless you had a flash light at the right angle you were able to see some image. Item was returned

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Oct 28, 2024
Reviewer name: Jack118
5 out of 5 stars
5 out of 5 stars review

good quality

(This review was collected as part of a promotion.) the tv is good quality. The only down side is that Samsung does not allow customer to install the third party apps.

Review from Samsung Canada
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Feb 21, 2024
Reviewer name: Timmskmw
3 out of 5 stars
3 out of 5 stars review

Sound going out.

Bought this TV about 8 months ago and the sound has started going out, not sure what is going on. Waiting for Samsung to verify my warranty so I can get it fixed but it seems way too early for something to go wrong with it. Otherwise a great TV.

Review from Samsung US
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reply from Samsung Advisor

Hi Timmskmw, We appreciate your review and for letting us know you are experiencing sound issues with your CU7000 TV. While you wait for Samsung service, you may want to try the below troubleshooting steps. First, you may want to ensure you are running the latest Firmware. Go to Settings> Support> Software Update. You can easily update from there. Next, we recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. I hope your issue is resolved quickly. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 23, 2023
Reviewer name: Mharvey
5 out of 5 stars
5 out of 5 stars review

Phenomenal Quality

[This review was collected as part of a promotion.] This TV has phenomenal color, clarity and sound. I highly recommend this beautiful piece of technology. The frame of the TV is nominal and simplistic allowing for a more immersive experience.

Review from Samsung US
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Aug 20, 2024
Reviewer name: Karebear13
5 out of 5 stars
5 out of 5 stars review

So good I bought 2!

[This review was collected as part of a promotion.] This has been a very good model. The price was reasonable and I'm all about Samsung products. They really step up to the challenge.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511