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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 681-690 of 1,254 reviews
Jul 5, 2023
Reviewer name: Patrick
5 out of 5 stars
5 out of 5 stars review

Beautiful tv with beautiful pictures and sound

[This review was collected as part of a promotion.] Great picture for documentary and news can't live without my Samsung tv great sound and color picture perfect value for money and easy to assemble clear instructions while setting up and very light to lift

Review from Samsung US
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Aug 12, 2023
Reviewer name: Pricklyprickle
5 out of 5 stars
5 out of 5 stars review

Great resolution and color

[This review was collected as part of a promotion.] Great choice for a secondary screen for gaming or in the basement. The smaller size is also ok since it has a great resolution too. Works great with the PS5 and Xbox as well as a PC. The colors are very vibrant as well.

Review from Samsung US
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Jul 2, 2024
Reviewer name: TommyT
4 out of 5 stars
4 out of 5 stars review

review and challenges

[This review was collected as part of a promotion.] The TV works fine. Clear and crisp pictures with excellent definition and color. The challenges I have faced are two fold: 1. At start up it automatically goes to the Samsung TV app necessitating changing the connected device every time!! 2. The programming of the “click throughs” is not intuitive at all. It took a great deal of time to locate the appropriates “settings” area to connect to an external antenna in order to pick up local TV viewing options.

Review from Samsung US
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Sep 13, 2023
Reviewer name: Grant1234
5 out of 5 stars
5 out of 5 stars review

It's a great tv

[This review was collected as part of a promotion.] We bought this tv as a replacement for another brand that stopped working, and it's been great. The picture quality is excellent, especially for sports and movies. Very satisfied with the purchase.

Review from Samsung US
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Sep 13, 2023
Reviewer name: chacha
5 out of 5 stars
5 out of 5 stars review

I love my TV

[This review was collected as part of a promotion.] iv been always a Samsung guy now with my Samsung TV i enjoy sitting in front of my screen watching any movie . picture is crisp and clear and colors so balanced additionally using a Samsung TV between all my Samsung devices makes it integrate and all devices talk to each other. Thank you Samsung

Review from Samsung US
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Dec 6, 2023
Reviewer name: TV FAILURE
1 out of 5 stars
1 out of 5 stars review

Poor quality

I bought a 75 inch TV 2 years ago and that's all it lasted before it broke down and was quoted a price for repairs that made it not worthwhile to repair,it ended up in the dump. I was told by the repair shop that this particular model has a manufacturing defect.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Oct 16, 2024
Reviewer name: Shadow11
5 out of 5 stars
5 out of 5 stars review

Our experience

[This review was collected as part of a promotion.] We really love this tv, it has brought us hours and hours of entertainment. The color is so vibrant and clear. We watch mainly NFL football, streaming movies, news and documentaries. The picture is always crisp and clean.

Review from Samsung US
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Oct 15, 2023
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Remote Control is EASY to use

I've had this TV for 3 weeks and I really like it. The remote control is (FINALLY) easy to use and not overloaded with mystery buttons. Smart Apps are easy to navigate. Picture comes on extremely fast when I turn on the TV. I'm happy with this purchase.

Review from Samsung US
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May 4, 2023
Reviewer name: BigCMan
4 out of 5 stars
4 out of 5 stars review

Decent TV

Would give 5 stars but not impressed with the sound. Unless the room is very quiet, it's difficult to hear. I've adjusted the sound modes and I think it's the speaker quality and the fact they are pointed down, rather than out toward the viewer. May have to add a sound at - maybe that's how Samsung is increasing their speaker/soundbar sales?? Otherwise, the picture is sharp and I like that I can access apps from the TV. Easy setup and lightweight.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi BigCMan, We appreciate your feedback on the CU7000D TV. Please know your feedback will be shared with our internal teams. In regards to low volume, I have a few recommendations for your to try, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings >All Settings> Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you continue to have issues, please give us a call so we can further troubleshoot the issue with you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 29, 2023
Reviewer name: Dimples04
5 out of 5 stars
5 out of 5 stars review

Samsung Girl

[This review was collected as part of a promotion.] I love Samsung products, but I really love my TV. I'm able to program it from my phone. I'm still learning it, but I love all the new features and the size is perfect for my living room. I'm so glad I chose the TV I did I couldn't be more happy with my selection. I plan on buying another Samsung TV in a few months.

Review from Samsung US
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