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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 451-460 of 1,254 reviews
Oct 2, 2023
Reviewer name: RadioRich
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I used this as my main TV until I purchased a 74 inch model. It has a super clear picture so it's now my backup TV and is also used for gaming. I have it wall mounted and it's the greatest. We ise it as a 2nd TV for games, movies and picture displays from my phone. I also use mirroring from my phone to display for all to see. I told my wife that when/if we move this TV is coming with us. We watched the last Olympics on it when my 74 inch quit working and that's when I learned how great a TV it was all over again. I have had other brands of TVs but it seems the Samgsung brands not only last longer but stay sharp snf brighter too. The quality if picture is always there as top notch.

Review from Samsung US
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Oct 17, 2023
Reviewer name: jcmz39
5 out of 5 stars
5 out of 5 stars review

This TV is the best bang for buck!!

[This review was collected as part of a promotion.] Great tv. Great app support. Picture is very clean and for the prize It could not be any better. Will never buy any other brand tv!! Samsung always makes quality products for all budgets. They seem to always make the best within that prize range!!

Review from Samsung US
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Jun 1, 2024
Reviewer name: Bob A
5 out of 5 stars
5 out of 5 stars review

improved picture quality over our former TV

We bought this TV to replace our older 51" Samsung TV. It fit nicely on the wall bracket we had and the Smart feature means we no longer need the HDMI cable from our laptop. The remote is much smaller and easy and simple to use, once you get used to it. The improved picture quality is a major benefit.

Review from Samsung Canada
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Aug 2, 2023
Reviewer name: TechWizKid
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal CU7000D TV - Your All-in-One Enter

[This review was collected as part of a promotion.] The Samsung Crystal CU7000D TV is a complete entertainment powerhouse! With mind-blowing gaming, captivating sports, and cinematic movie visuals, it's a game-changer. Samsung Dex integration boosts productivity, while SmartThings makes it a smart home hub. User-friendly interface, sleek design - brace yourself for an epic journey with the Samsung Crystal CU7000D TV. Gaming is a blast! "Red Dead Redemption 2" and "Fortnite" stun with 4K Ultra HD, 120Hz refresh rate. It's like diving into a virtual world! Dynamic Crystal Color and HDR make sports events real, movies like "Avengers: Endgame" captivate - your private cinema. Samsung Dex - a productivity beast! Connect phone, tablet, and voilà - desktop setup! Multitasking's easy, split-screen mode boosts productivity. User-friendly interface, voice commands - smooth navigation, boss-level convenience. Sleek design, plenty of ports - immersive experience, connect gadgets with ease. eARC port - treat for movie nights. SmartThings integration - real deal! Control lights with SmartThings Hub, set up routines - lights dim, TV powers up! Samsung SmartThings Doorbell Camera - security breeze. SmartThings Smart Lock - check door remotely, peace of mind! Gaming, sports, movies - nails them all. Boost productivity with Samsung Dex. Sleek design, user-friendly interface - style. SmartThings integration - smart home guru! Samsung Crystal CU7000D TV - your superstar! Get yours now!

Review from Samsung US
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Jan 15, 2024
Reviewer name: Mike the real nice guy
3 out of 5 stars
3 out of 5 stars review

Good picture but Bluetooth Sound issues

I bot this a few months ago and picture is great and setup was pretty simple. The only problem I am having is that there is a delay between the image and sound with Samsung Bluetooth speakers which grow longer the longer you watch. I've be experimenting with pausing shows and such to try to get it to sinc up but it doesn't work. I have heard some tvs have an audio setting to mitigate this but this tv doesn't have this option. I would hardwire if I could but our setup won't work for it. Might have to return Bluetooth and go with my old amplifier

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Aug 13, 2023
Reviewer name: ArizonaAnnie
5 out of 5 stars
5 out of 5 stars review

Great decision purchasing this TV!

Am still in the learning phase about the many features this TV offers! The picture is clear and colors are vibrant. I appreciated having a virtual assistant within the TV unit. Samsung has a helpdesk number and the gentleman at the other end of the phone was patient and extremely helpful answering my question.

Review from Samsung US
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Jul 2, 2024
Reviewer name: CrazyBear
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Great quality TV for gaming and watching 4k UHD HDR 10 movies. If I had the extra money I would have bought the version with the higher refresh rate. But this does great and puts my old tv to shame.

Review from Samsung US
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Oct 31, 2023
Reviewer name: Not pleased
2 out of 5 stars
2 out of 5 stars review

Terrible remote control functions

I purchased a 43 " CU7000D tv to fit in my bedroom armoire. This is my 4th Samsung tv and I will not buy another. The remote control and the tools for this tv are the problem. You cannot directly access a tv channel. You have to scroll through the options. I love the Samsung TV plus channels but there are over 300 of them. I use over the air channels. The tv picked up far fewer channels than I can get by manually scanning for them. I have not seen an option to rescan. If my older 40 inch tv had Samsung tv plus, I would banish the new one to a guest bedroom.

Review from Samsung US
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reply from Samsung Advisor

Hi there, Thank you for providing us with feedback on your CU7000 TV. I'm sorry to hear that you are not satisfied with your experience thus far. I have a few tips that may resolve some of the issues you mentioned. First, let's ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Please know you can quickly access your CU7000 TV's Number Keys by pressing the Settings/Number/Color button (below the power button) on your remote, and you can select a specific channel from there. To rescan for local channels, go to Settings> All Settings> Broadcasting> Auto Program. If you need any more help or have questions, please do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 31, 2023
Reviewer name: Hempify89
5 out of 5 stars
5 out of 5 stars review

User friendly ,crystal clear picture, + features

[This review was collected as part of a promotion.] This perfectly clear tv screen, easy setup. User friendly interface , unlimited downloads of apps and channels. Speakers work well, no need for a sound bar..Great TV for features, performance and price.

Review from Samsung US
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Jun 3, 2023
Reviewer name: Smiley
5 out of 5 stars
5 out of 5 stars review

Thid product has an amazing image

[This review was collected as part of a promotion.] Gamin perfect quality low latency love it gamin mode is amazing my kids love it. I am just your average consumer who wanted a nice tv for my smart home that looked like art and not a big black box. And over the course of owning the tv , I learned some helpful things about it I wrote this review because I know many of you are also looking through the same lens as me to learn about the Samsung tv. the TV that looks like art. While many TVs can display digital art, the SamsungTV has a no-gap wall mount so it lays flat against the wall like art, the ability to easily hide wires and the brains of the TV, actual picture frames that can be affixed to the TV and finally, an art mode which allows you to add matting to your digital art as well as adjust the settings to it appears dull like art and minimizes glare. We have two models: one in our living room and one in our bedroom. The exact

Review from Samsung US
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