Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

Member photos

  • +304 images
Sort by |
Showing 311-320 of 1,257 reviews
Aug 9, 2023
Reviewer name: MichJoe
4 out of 5 stars
4 out of 5 stars review

Great budget TV for the price

[This review was collected as part of a promotion.] Limited inputs and outputs but nothing a decent receiver cannot solve. Light intensity is a bit low which means it struggles in bright rooms especially natural light since it produces quite a bit of glare. Samsung TV app offers older movies and shows for free which is a plus. Works well with a free air antenna as well. In short, it may not suit all purposes but it serves mine (Entertainment center) for a great price!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 1, 2024
Reviewer name: SamsungLover1986
1 out of 5 stars
1 out of 5 stars review

Great features until it dies

[This review was collected as part of a promotion.] Daily user. Loved this tv. Great picture, apps, sound....but in less than 2 years it no longer will power on. Checked outlet. Reset tv and came on for a second or two. Bad picture then black screen again. Red standby light never came on.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 5, 2023
Reviewer name: Colorful22
5 out of 5 stars
5 out of 5 stars review

Quality over Quality

[This review was collected as part of a promotion.] I used the TV for regular antenna, the Samsung TV gives me more, I love the color, the clarity and the size helps too. I am usually skeptical about products today, the whole making money off the consumer for a long period of time makes me feel like I'm being taken every time.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 1, 2023
Reviewer name: Nbtking
5 out of 5 stars
5 out of 5 stars review

Certainly the best TV at this price!!

[This review was collected as part of a promotion.] I recently acquired "This TV," and I'm delighted to share my experience with this impressive piece of technology. This TV has certainly exceeded my expectations and offers an excellent combination of features and performance at an attractive price point. Picture Quality (5/5): The standout feature of This TV is its exceptional picture quality. With 4K resolution and Crystal UHD technology, it delivers stunning visuals with vibrant colors and remarkable clarity. Whether I'm watching movies, sports, or gaming, the display consistently impresses me. The support for High Dynamic Range (HDR) further enhances the viewing experience, bringing depth and richness to the colors. Sound Quality (4/5): While the built-in speakers provide decent sound quality, it's worth considering investing in an external sound system or soundbar for a more immersive audio experience, especially if you're a cinephile or a music enthusiast. However, for everyday use, the TV's sound is clear and sufficient. Design and Build (4/5): This TV boasts a modern and sleek design that complements any room. Its slim bezels and minimalistic stand give it an elegant appearance. The build quality feels sturdy, and the setup process is straightforward. The placement of ports and connections is convenient, making it easy to connect external devices. Smart Features (5/5): The Smart TV capabilities of This TV are outstanding. It operates on a user-friendly platform that provides quick access to popular streaming apps.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Aug 8, 2023
Reviewer name: Ericthered
5 out of 5 stars
5 out of 5 stars review

Samsung CU700D

[This review was collected as part of a promotion.] I just purchased this television for my bedroom, the picture quality is exceptional, the coloring of the picture graphics themselves are crystal clear, especially during sporting events. My technology skills are well below par yet I find navigating the features available to this television are extremely user friendly. I am currently considering an upgrade in my living room to Samsung 65' because of my experience with this current model

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 5, 2023
Reviewer name: Majones025
5 out of 5 stars
5 out of 5 stars review

Very user friendly

[This review was collected as part of a promotion.] The initial set up was so easy, the picture quality is fantastic, and I had the tv playing in about 15 minutes. Downloaded all my Favorite Apps, app menu is fantastic for folks that are not tech savvy. Sound quality is very good. When watching one of my favorite series you are totally absorbed into the experience.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Apr 22, 2023
Reviewer name: corgi dog
3 out of 5 stars
3 out of 5 stars review

annoying

bought this a few weeks ago. the picture is amazing and it's easy on the eyes. it has bugs that the manual doesn't address. the screen keeps goig black and there's always an error message about samsung tv+. i have to keep playing with it. and also, even though ihave narrated turned off, it will suddenly start blabbing. very annoying

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi Corgi Dog, We appreciate your feedback on the CU7000D TV. Please know we are here to help and have a few troubleshooting steps that may improve your experience. First, if the Voice Guide is on, please make sure you have turned off the Settings below: To turn off Voice Guide, navigate to Settings> All Settings> General & Privacy Accessibility> Voice Guide Settings> Disable. I also recommend ensuring the Voice Assistant is also disabled. Go to Settings> All Settings> General & Privacy Voice> Voice Assistant> Disable. Next, if you see a blank screen, even when your TV is on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may have power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm that the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source but there is still no image, unplug and reconnect the connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, please turn it off and back on. 3. Test the HDMI cable. Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu> Connected Devices> Connection Guide> Video Device> HDMI Troubleshooting. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Try various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you continue to have issues after these steps, please call us so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link. ~ Samsung Advisor

Jun 3, 2023
Reviewer name: Smiley
5 out of 5 stars
5 out of 5 stars review

Thid product has an amazing image

[This review was collected as part of a promotion.] Gamin perfect quality low latency love it gamin mode is amazing my kids love it. I am just your average consumer who wanted a nice tv for my smart home that looked like art and not a big black box. And over the course of owning the tv , I learned some helpful things about it I wrote this review because I know many of you are also looking through the same lens as me to learn about the Samsung tv. the TV that looks like art. While many TVs can display digital art, the SamsungTV has a no-gap wall mount so it lays flat against the wall like art, the ability to easily hide wires and the brains of the TV, actual picture frames that can be affixed to the TV and finally, an art mode which allows you to add matting to your digital art as well as adjust the settings to it appears dull like art and minimizes glare. We have two models: one in our living room and one in our bedroom. The exact

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 31, 2023
Reviewer name: 3rdiportal
5 out of 5 stars
5 out of 5 stars review

Great Picture Quality!

[This review was collected as part of a promotion.] This TV hardly weighs anything and is so easy to wall mount. the picture quality is great and the sound is pristine. the apps are quick to load and I see no stutter in the user interface. It runs my PS5 at high quality picture and i have a great time playing it.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 17, 2023
Reviewer name: jcmz39
5 out of 5 stars
5 out of 5 stars review

This TV is the best bang for buck!!

[This review was collected as part of a promotion.] Great tv. Great app support. Picture is very clean and for the prize It could not be any better. Will never buy any other brand tv!! Samsung always makes quality products for all budgets. They seem to always make the best within that prize range!!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511