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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 211-220 of 1,254 reviews
Dec 13, 2024
Reviewer name: TVguys
3 out of 5 stars
3 out of 5 stars review

Good color, but electronics not reliable

Had to replace screen within first 3 months, but it was civered by warranty. This is the second time i had to replace screen this year

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Dec 14, 2023
Reviewer name: Watcher
3 out of 5 stars
3 out of 5 stars review

Regular TV

difficult to install due to poor directions; no manual. picture is very vivid which makes people look fake.

Review from Samsung US
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reply from Samsung Advisor

Hi Watcher, Thank you for your feedback on the CU7000 TV. Please know your opinion is important to us and will be shared with our internal teams. I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect. To Change Motion smoothing settings on your TV: Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings). 1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. 2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom. If you select Custom, three additional options are available: • Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. • Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. • LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 10, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Sooo good!

After buying one 43” TV for the bedroom, the features were so much better than my older 55” Samsung, I had to buy the newer 7000 series for the living room.

Review from Samsung Canada
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Dec 21, 2023
Reviewer name: Papa Jo
5 out of 5 stars
5 out of 5 stars review

Great Delivery

Delivery exceeded expectations. The de l every guys brought the 85 inch TV in the house, set it up, and verified that it was in working before asking me to sign for the delivery. The TV picture is great. Programming the TV was fast and easy.

Helpful?5LGXVQOCK4DK13976515511
Oct 21, 2023
Reviewer name: Playboyruthless302
5 out of 5 stars
5 out of 5 stars review

I love my 50 inch crystal HD Samsung television

[This review was collected as part of a promotion.] I am inlove with my samasung television I am able to watch different programs as in tubi and Netflix and I also have my own type of cable when I am connected with my wifi I paid a excellent price and this television has the best graphics when it comes to the ps5 also.

Review from Samsung US
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Apr 2, 2024
Reviewer name: EyeCantWin4Losing
3 out of 5 stars
3 out of 5 stars review

Vastly under equipped. Really anti-smart TV.

[This review was collected as part of a promotion.] This TV was advertised with a Next-Gen gaming console, XBOX Series X, to be specific. So being that is was advertised with a Next-Gen console I, naturally, assumed that it would house the same advanced features to showcase the extraordinary new abilities of the new gaming console (ie.: 120FPS, VRR, HDMI 2.1, ALLM, etc.). However it was and still is an infuriating realization of the inability to fully experience all of the state of the art technologies from graphics to processing capabilities built into the new gaming hardware.

Review from Samsung US
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reply from Samsung Advisor

Hi EyeCantWin4Losing, Thank you for your feedback on the CU7000 TV features. We apologize for the inconvenience. The CU7000 has 3 HDMI ports that each support HDR10+ and Auto Low Latency Mode (ALLM/Auto Game Mode). However, if you are looking to game at 4K@120fps (FRL), take a look at our the 85” CU8000 Series and above. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 25, 2024
Reviewer name: Sadapop80
4 out of 5 stars
4 out of 5 stars review

One consistent issue

[This review was collected as part of a promotion.] I own all Samsung televisions in my home. I love them and I think they are the greatest ones on the market. The one issue I have with everyone of my Samsung TVs and this is a luxury issue but the dark scenes when there's a lot of black background, I feel the picture is not as clear as it is with every other aspect. If I could make one suggestion, it would be clearing up the pixels of a dark black background or darker background.

Review from Samsung US
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Sep 13, 2023
Reviewer name: Lostthepassword
5 out of 5 stars
5 out of 5 stars review

Review of this tv

[This review was collected as part of a promotion.] Before buying this TV, my old television was a 720p, the jump in quality is like night and day. Love all the extra features and adjustments as well, well worth it for anyone hesitant like I was. Highest scores possible

Review from Samsung US
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May 25, 2023
Reviewer name: TanDan
5 out of 5 stars
5 out of 5 stars review

Great TV all around. Works well with our phones.

[This review was collected as part of a promotion.] We bought Samsung TV's purposely. We have Samsung phones, and they interact easily with the TV. We do alot of streaming, We have Samsung TV's in several rooms of the house. We like how easy it is to use the TV and phones together.

Review from Samsung US
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Sep 14, 2023
Reviewer name: Punisher1
5 out of 5 stars
5 out of 5 stars review

One of the best TVs on the market

[This review was collected as part of a promotion.] This tv seamlessly transitions from my cable, to gaming system, to streaming services. The ability to move so quickly allows me to quickly enjoy my different options. I would recommend this TV to anyone, even if they don't need the transitions to other platforms.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511