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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 1,131-1,140 of 1,254 reviews
May 31, 2024
Reviewer name: Jim kalb
1 out of 5 stars
1 out of 5 stars review

Terrible

Worst Tv ever bought. They have replaced everything except the whole Tv.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Jan 9, 2024
Reviewer name: Ajcq
3 out of 5 stars
3 out of 5 stars review

Netflix doesn't work

Netflix sometimes open and sometimes not. Works in other devices at sane time but not with this tx

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Specialist

Ajcq, Thank you for sharing details of your experience with the Netflix app. This may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Nov 13, 2024
Reviewer name: Muhammad Ibrahim Sultan
5 out of 5 stars
5 out of 5 stars review

Screw every one else

Samsung all the way. Everything in my house is Samsung. Appliances, phones.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Nov 12, 2024
Reviewer name: Louis-Benoit
5 out of 5 stars
5 out of 5 stars review

Great features

Its a good product but something my bluetooth sound system is not recognized.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Sep 28, 2023
Reviewer name: Mitch1
5 out of 5 stars
5 out of 5 stars review

Samsung tv purchased

The tv worked perfectly right out of the box 👍thanks

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Apr 29, 2023
Reviewer name: Ayodoot
5 out of 5 stars
5 out of 5 stars review

Great features

Good Tv , very excellent channels . Good product. I love this machine.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 1, 2024
Reviewer name: Sherif Shalaby
5 out of 5 stars
5 out of 5 stars review

Great features and brightness

I bought my 70 inch Samsung last February and it was a good decision.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Aug 5, 2023
Reviewer name: icerngr
5 out of 5 stars
5 out of 5 stars review

Great TV!

Excellent TV. Meets all criteria of what you want and need in a television.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Sep 8, 2023
Reviewer name: Kaize25
5 out of 5 stars
5 out of 5 stars review

Awesome tv

Love this tv. I have recently purchased a 65 inch and a 75 inch

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 8, 2023
Reviewer name: Reidave000
1 out of 5 stars
1 out of 5 stars review

A software bug

I connected my computer to the tv wirelessly and my mouse curser would bug out every time

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Advisor

Hi Reidave000, We appreciate your feedback on the CU7000 TV and the issue you are experiencing when Screen Sharing your devices. I have a few troubleshooting steps that may resolve this issue. First, let's ensure your TV is running the latest Firmware. Go to Settings> Support> Software Update. I recommend doing the same thing for your external computer. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor