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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 1,101-1,110 of 1,254 reviews
Feb 21, 2024
Nath
3 out of 5 stars review

N

You tube app not really good And this tv take WiFi slow.

Review from Samsung US
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reply from Samsung Advisor

Hi Nath, We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi being slow and the YouTube app not performing well. Please try the below troubleshooting steps to help resolve these issues. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 28, 2023
Love to Cruise
5 out of 5 stars review

Perfect size for my space

Very pleased with my purchase Reasonable price Easy to set up

Review from Samsung Canada
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Aug 5, 2023
Duece
4 out of 5 stars review

Great for price

Only issue I see is the sound isn't as good as others out there.

Review from Samsung US
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Jan 8, 2024
Maakusi
5 out of 5 stars review

Great features

Amazing TV. Great product. Sound is great and the picture is clear. Love the smart tv

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Feb 19, 2024
Danny
5 out of 5 stars review

Great picture

Great picture quality I use a sound bar so I'm not sure what to say about the sound

Review from Samsung US
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Jun 10, 2023
PACAJA
3 out of 5 stars review

Sound

I was disappointed because the sound is very bad , the picture is good though

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi PACAJA, Thank you for sharing your thoughts regarding the xxxCU7000D TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings. To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 11, 2023
TJPY
4 out of 5 stars review

Good picture

Everything is great except downloading additional streaming apps.. Seems to be very difficult

Review from Samsung US
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Dec 20, 2023
Lack
4 out of 5 stars review

My new tv

Excellent tv for the price Clear distinct picture. Remote could be more user friendly

Review from Samsung US
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Jun 1, 2024
Shae
5 out of 5 stars review

Great tv

Loved the quality of the screen & it's clear sound

Review from Samsung Canada
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May 31, 2024
Nikmibekit
4 out of 5 stars review

Great features

So happy with my purchase Would recommend to anyone

Review from Samsung Canada
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