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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 1,031-1,040 of 1,254 reviews
Dec 13, 2023
Bonnie74057
5 out of 5 stars review

Samsung 50 inch 4K Smart TV

(This review was collected as part of a promotion.) This tv I have moved from home to home and it's been working very well.

Review from Caddle
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Nov 12, 2024
SuperStoned
5 out of 5 stars review

Great tv

We bought this TV about 6 months ago on sale and part of a living room set. Been one of the best tvs we've had.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Oct 14, 2024
Johnny
5 out of 5 stars review

Great picture easy remote features

[This review was collected as part of a promotion.] Great for streaming on my fire sticks and watching sports

Review from Samsung US
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Jul 2, 2024
Suemama
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The picture quality and sound is very clear .... I love the facts that can connect to my phone.

Review from Samsung US
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Nov 12, 2024
Cait2024
5 out of 5 stars review

65" Crystal UHD 4K

I've had this tv for a year now and I have zero complaints. The screen is clear. The remote is easy to use. Very light to mount on a wall.

Review from Samsung Canada
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Jun 30, 2024
Love2shop
5 out of 5 stars review

Best TV Ever

[This review was collected as part of a promotion.] This is the best Tv I've ever owned. I love the compatibility with other samsung devices too

Review from Samsung US
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Dec 6, 2023
Tvisgood
4 out of 5 stars review

Needed to update cottage tv

Such a big improvement over the older one. The picture is very good and it has more features than we can use! Great purchase.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Dec 16, 2023
Betty
4 out of 5 stars review

Clear picture

so far the picture quality is very good. i only wish the tv remote was better. the buttons are hard to see.

Review from Samsung US
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Mar 25, 2024
ProVpres
5 out of 5 stars review

Very nice!

[This review was collected as part of a promotion.] New TV for us and the picture is great. Easy to connect and use. Very happy with this tv.

Review from Samsung US
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Jan 20, 2024
85 Inch Tv
2 out of 5 stars review

Streaks in TV

Just took out of the box, and the picture on screen is streaked on every channel. Appears maybe something is cracked internally.

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reply from Samsung

Hi 85 Inch Tv,Thank you for purchasing the Samsung CU7000 TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:1. If any external devices are connected, check all input cable connections2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.3. Try changing channels using the remote control. Is the issue the same on all channels?4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception.Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor