TurboTax Online is a superior experience. Desktop is limited to newer operating systems and the interface feels very outdated

Home Energy Credit would "NOT" download to main question form. Several contacts to advisors and still would "NOT" carry over .

The program seemed a little more complicated this year. It was easier to understand in years past. Still was able to figure it out, though.

My experience has been outstanding so far. Keep imroving for those of us that are filing from overseas.

Awesome software very easy to use and follow. I really like the look up if you don't understand something.

It couldn't find my prior tax file until after crashing twice and losing all the data I had entered. On the 3 try it worked fine.

My experience this year was fair I would say. The 529 QTP interview was not sufficient in processing my expense reimbursement.

Initial rollout of the software couldn't be loaded. Had to wait for bugs to be fixed. Never had this issue before.

When trying to pay for state return filling fees, the interface does not work well. I will file paper copies instead. That was very disappointing.

I was unable to download last year's return even though I used the online system. The flow of Turbo Tax seemed less, user friendly this year.