When I attempted to pay for state filing fee using my credit card, your system would not accept the Month number of the expiration date. This seems to be a built in bug so you can collect the $40 processing fee.

I have been a long-term user of TurboTax. The product works flawlessly and has been my "go to" product for filing our income tax filings for more years than I can count. It was easy to download data from our financial institutions.

My experience using Turbo Tax was good, but for the last few years it says the Std Deduction is best so I would like aa less expensive product for filling short form Federal and State returns.

TurboTax Desktop is far superior to the online version. It gives full control, clear explanations, and prevented filing errors. Best tax software experience I've had. Highly recommend.

the desktop version is much more cumbersome to use this year. Does not flow as well as in the past. The piece that placed values on the donations is missed!

IRS corrected my return changing refund to balance due, I agree with their changes but do not know where to send the payment and nothing in turbo tax gives me that address

I have been using Turbo tax for 15 years because of reliability, easy use and affordable cost. The electronic filing was secured and simple to complete. The software was easy to upload to my computer and documents were saved without any problems.

This is my first experience with issues. I've always had easy completion until this year . . . Had to manually fix the "No Penalty" on the RMD from Retirement Account. Otherwise, TT kept charging the RMD penalty.

Very easy to use with the software with the step-by-step instructions. Has nice features. Good interface. Compatibility is great with the different versions and years. Very accurate.

If the entry space for a 1099-R form was left blank, this led to error checks at the end of the overall form. I got rid of the error checks by deleting the (blank) entry space.