Driving us towards cloud-based by making desktop more painful is poor form. On top of that, elimaniting "ItsDeductible" was a bonehead move. Next year, whoever has that capability will get my business. You guys took a good thing with a loyal following and practically have asked us to look elsewhere.

The fact that I could not automatically download my W2 was huge miss. I had to input everything manually. Also, in the home mortage tax section why is the box number not show. the hint explains this but I shouldn't need to go there for an explanation.

I have been using TurboTax for over 20 years. The uniformity of the process is important as is the ability to go step by step or reference a specific area. I appreciate the accuracy of the data and I can compare the new report to the old reports. This compatibility to previous years is important. Sometimes the features of TurboTax change but it is intuitive. I prefer my interface to the product on a desktop computer. One of the features I use is the e-file system with direct deposit.

Normally I love using Turbo Tax but this year I am very frustrated. The second I clicked that my husband, joint on the return, died this past year there should have been a red flag for completing certain sections, prompting completion of a 1041 for the estate and you are the ones that should be able to tell me what to be aware of. Now I have to amend (remove) a couple of items for the 1041 and can't figure out how to do that.

I have had great success with using Turbo Tax to do my income taxes for several years now. I enjoy the way the software handles any situation that may come up. It almost makes the task of doing my taxes a fun thing to do. I like the way that each year it seems to get easier to get the job done.

I've been using Turbo Tax for over 25 years. This year's version is by far the worst and most frustrating. I'll be looking for new software next year. Why do I have to download the software every day? It takes over a half hour every time I have to download! I couldn't get my broker data this year. I had to enter everything by hand! I've had struggles in the past that customer service helped me thru, but this year was awful. With all the trouble I've had, it leaves me concerned about accuracy. In my mind, most of the struggle is intentional, because TurboTax wants everyone to use the online version.

Features/Sections not available when product purchased in January, bugs in software, some drop down fields do not function properly some forms do not update properly when revisited/Modified. May go with another software next year or return to doing it myself and filing paper

I bought Turbo Tax Desktop because I did not want to use Turbo Tax Online. I don't need multiple reminders that Turbo Tax Online is available, I chose my product thank you very much. I live in Texas, a no income tax state. When I file and choose Federal and State, it is smart enough to tell me I don't have to file a state retrun, why not just position to Federal only?

tax prep was smooth and easy but got into an endless loop when trying to e-file the CA state. it indicated my $25 payment did not go through. It thought it needed to download the state taxes again but it already had. Only solution I could find in the help was to go through a long process of completely removing Turbotax as administrator and re-installing. Such a huge disappointment! Very worried that next return I do will run into same problem.

Turbotax 2025 failed to import turbotax 2024 from my jump drive. This is the first year that it failed to do it! It is clumsy using the "back" key. You need to provide a bookmark before going back, and then to automatically redo any calculations caused by going back. It is tedious to click each page to return to the bookmark point.