I have used TurboTax for many years and have always found it to be accurate, efficient and most helpful in guiding me through any tax question or situation. I highly recommend it to anyone who wants to feel confident about filing a complete return and maximizing a potential refund.

This years seems less flexible than previous years. Turbo Tax always says there is no cost to e-file Federal Tax, not totally true since there is a processing fee of $65 for your refund. This should be noted upfront and noted there may be additions changes with this e-filing

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

The 2026 Deluxe has significantly changed from 2025 in my opinion. I had several occurances of confusion as to what to do. The 2026 is somewhat difficult to use when importing and also manually inputing data. I had difficulty checking my printed records to verify what was imported. Specifically, finding a menu entry to verify was very difficult to find. Anothe issue I had was IRA distributions. Only in the final check brought up issues (fixes). The questions asked sometimes did no match what Ameriprise and Wells Fargo reported. I had to research answers the questions.

I wanted to use free online version. Even though my tax situation is very simple and my income low, I could not use the free version because I had more than $1000 in interest on a 1099-INT. That is bogus. I will look at other online tax software next year that does not charge outrageous fees.

Software works well enough, but pricing is really unfair and close to misleading. Misleading because IN ADDITION to paying more for the deluxe version that includes one state tax return, at the very end user finds out it will then cost an ADDITIONAL $25 to e-file that state tax return. This surcharge should be more clearly and prominently displayed before buying this from TurboTax.

TurboTax 25 was very glitchy and tempermental. Had to restart several times. Lost information that was entered and had re-enter. Did not direct to other income sources such as Social Security Disability. Overall very displeased with this version and filing system this year.

I have used TurboTax for many years and have been very happy with your product. However, the only thing that needs improvement is responding with accurate notifications when pending forms are available. You emailed me many days before Form 5695 was actually available. I identify this as poor customer service. Please do better next year.

I waited after having my State of Wisconsin efile rejected until February 13th after the updates to the State were uploaded and resubmitted them only to have them again rejected. I just resubmitted them again and fully expect another rejection which will force me to mail them in after paying $25 for the ability to efile them. Very disappointed, and I would expect to be reimbursed

I have been using TurboTax for many years and switched to the Mac version in 2020. So, far, it works great and I convinced a friend to start using TurboTax for his Mac after his accountant changed him some ridiculous fee to do his simple taxes where he only qualified for the standard deduction. The only concerning issue with TurboTax is they keep copies of some of your tax data in their cloud.