When TurboTax starts up on my computer, it usually says "Update will take 5 minutes." Several hours later, it finally has updated all that it needs to change/add, and is ready for the user to begin utilizing the program. I have a fast connection rate with my computer ISP, but that doesn't seem to affect the rate of update from the program. It wastes a lot of time.

On the whole the software is excellent. I nicked it one star because when I double-click my return on my desktop the program opens, but no page appears. This happens even if there are updates offered and I click to update the software. The only way I can get updates or my return to open is if I start the software from the dock or from the applications folder. Then I have to select Open from the File menu and select my return. At that point i am offered Updates (which will download and install) and my return opens. The other issues is that I then have to go through sections of my return I've already finished rather than being taken to the place where I left off. I'll probably use an open-source tax program on-line next year to try to avoid these recurring problems with TurboTax.

I have used TurboTax for years. I did NOT like this version. There are a ridiculous amount of advertisements, the program is constantly trying to sell me something. It was like the kids at the fast food restaurants expecting a tip for doing their job. Thumbs down guys! I am not impressed with this one.

I love Turbo Tax. Have been using it for years. This year I was a little disappointed because all of the forms were not available. I followed the directions. I waited for the email informing me that the form became available. I hit the update software like it told me to do but the form never became available. I do not have the luxury to wait so I filed without it. Disappointing.

Generally excellent, although this year TurboTax incorrectly calculated my California Tax Liability! Even after updating the software with all updates today, there is no correction. Guaranteed?? So, now I have received Cal FTB 5818A ENS letter notifying me that I overpaid the amount due and in fact, my CA state income tax liability was $0 for the 2025 yeay

I have used TurboTax for many years. The last few years I have done standard deduction. Each year you make it more complicated. Please fix this. Please quit trying to sell me thing and stop doing it after I say no. I'm this continues I am going to pay someone else to do my taxes.

30+ year user. Product is still somewhat helpful, but woefully lacking in terms of completeness, accuracy consistency. So many features are not ready for use, My returns have been rejected on multiple occasions because TT wasn't ready. The ability to use TT early version before the end of a calendar year to forecast taxes and make decisions on IRA withdrawls or not is absolutely useless. Also, while carryover data from previous returns is a timesaver, it seems like every year I have to go back to a previous return and gather some piece of info that never got transferred.

I find TurboTax fairly easy to use, but I have one comment. When the program installs updates there are times when a computer reboot is required. The program does not inform the user to reboot the computer. Under these circumstances, if the user doesn't reboot, the program fails to load. I only found this out by trial and error.

Some issues with having to manually make updates to some fields in Federal tax forms that should have automatically been updated based on my state's requirements which came back as errors then requiring me to find the form & fields to make the updates too. TurboTax software should have done this automatically and then notified me of the correction done.

TurboTax is easy to use and the interview style is good. I especially like that the software checks for errors and helps me make corrections. Going forward I would like to see an AI tax specialist integrated into the software to answer questions that I come, as needed.