I have been very happy with the quality of the equipment. I was very surprised at how well the cameras work at night. The only beef I have is when I bought some extra cameras I bought the wrong ones because the seller’s didn’t tell me that camera wouldn’t work on my unit. Tip go to night owl website and check first.

We have owned the night our security system for several years, we are on our third system. The last system that finally wore out this week we purchased in 2017 and utilized The night owl HD app. I utilize an old tablet as a monitor in my work area so that I can see when I have deliveries. The tablet is mounted and displayed my four primary cameras throughout the day uninterrupted. It is too far from the system itself to use a cable to have the normal monitoring. This app is absolutely useless for a constant monitoring. It shuts down right at the most inapt time and then takes forever going through all the steps to get it back up and running again. Basically this app is made my system useless for my every day use and is making me reconsider night owls system.

I look and got these as my friends got different ones and they seen mine and wanted them face recognition is good at night is also good I bought 4 and turn around and got 2 more oh and the assistant is not bad on response time dont no about winter yet but good in the rain oh go get it

We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.

Our wired cameras have been in place about a year now. They work great. Our daughter wanted to add a couple more to her Night Owl system. Bought these as a Christmas gift for her. My only disappointment was they were not shipped in a Night Owl retail box as I had hoped for gift giving.

This unit is a replacement for an older model. The software is much nicer to work with. The older unit handled 8 cameras and the new one handles 12. The one and only issue is with the remote software. You must have a cellphone to set it up. The world still has people who do not need nor want a cellphone. I do have a tablet but its not tied to a cell service. When you try to create an account it wants to send you a code as part of the first time log in. It sends it to a cellphone number not to the email address it asked you to provide. It will not allow you to create the account. I talk with a rep but he indicated my only option is to use someone's cellphone. The best option would be to have the code sent to a standard email which I can receive on any device.

The cameras and system meet expectations yet installation was a nightmare. The system had NOT been upgraded before packaging and that step had to be completed before install. Not easy to accomplish for the D-I-Y guy.. the online help desk was was difficult to work with.. would have just returned the product to Sam’s if not 30 miles away! What should have been a couple hour install took all day!

Replacing an Old Night Owl system, almost went with another Brand because the old system was so bad in App remote connectivity and pic quality. Decide to give a chance on new 4k system with existing cable. i made a great decision to stay with Night Owl, New system have great connections and great pics. Thank You Night Owl

The DVR is fine and the system functions as expected with decent image quality for this class. The problem is the cameras keep failing. The first 3 died shortly after the 1 year warranty was up (naturally). Then another shortly after that and now 1 more. In less than 2 years of install/run time 5 of the 8 cameras are dead. All poe lines are professionally installed with Cat6e cabling so that's definitely not the problem. No other POE devices on this network have had any issues, just these poorly made cameras. I'd suggest going elsewhere with a different brand.

4 of the 8 4K cameras have stopped working. I bought the system less than 2 years ago and they are all protected from the weather. I would've expected better performance in longevity. I only installed 5, so luckily 4 are still working. 3 have been replaced. So most have well less than 2 years of service on them. But makes me wonder for how mucher longer before they go out. I like the picture quality and the software. But the durability is disappointing.