Thank you for taking the time to let us know how well the Olay Ultimate Niacinamide + Collagen Peptide 24 Hydrating Moisturizer worked for you. We appreciate you using our product and giving your honest opinion. Your reaction is just what we hoped for, and I can’t wait to share your comment with the rest of the Olay Team!

Thank you for reaching out and getting in touch about our Olay Ultimate Niacinamide + Collagen Peptide 24 Hydrating Moisturizer. We're sorry to hear that your sinuses were effected. We understand that this can be a very frustrating experience and not one we want you to have. To make sure your comments get the attention they deserve, we'd like to collect some additional information. You can be assured that the details you provide will be shared with our Health and Safety Team, as well as the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly tested to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the use of the product. Any product left we ask that you keep it on hand in the event we may need to retrieve it. When you have the time, we'd like to hear more from you so please give us a call at (800) 285-5170 or email us through our Contact Us Page.

We appreciate you for reaching out about our Olay Ultimate Niacinamide + Collagen Peptide 24 Moisturizer. It saddens us to hear that your face became red with itchy blotches. That's not the experience we want for our consumers and we understand how frustrating it may have been. We want your comments to get the attention they deserve. To do just that, we'd like to learn some additional details. Please know that all the information provided will be reported to our Health and Safety Team and the rest of our Olay team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we ask that you please discontinue your use. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.