We have owned this swingset for 5 months now. I had done reseach for probably six months making sure this is what we needed. Was worried most about the curved ladder and little kids but kids as young as two can do it. I do stand close by most times to be sure they don't need help. I also love this swingset as I can climb up to the top to be with them and I can also swing with them and they also love that. Well worth it. We opted to have someone put together for us and it only took them half a day.

After a few weeks of debating this season on whether to go with the standard wood playset, or to lay down a bit more money and go for this one, we decided on this one. We're glad we did, as this piece is solid and obviously high-quality. The low-maintenance aspect of the metal and plastic is great too, as whenever it gets dusty or dirty or some big bird poops on the slide, all it takes is a quick hose-down and it's clean. The assembly was fairly straightforward, but time-consuming. It's still not as bad as the instruction manual made it seem though - it stated it would take 3 people 13 hours to assemble, but it took me 14 hours alone total with a little help here and there from my wife. It also took another 2 hours to properly level the playset and the ground around it (you may or may not have to do this depending on your lawn), and another half hour or so to anchor it with the included kit. You should also factor in the time to make this a safe place to play; because it's so huge a kid could take quite a tumble if they slip off the monkey bars or fall from the deck. Follow the advice in the manual and set up a safety area around it. On our part we bought a wood/pvc mix playground border kit that was almost 6 inches high, set it up around the set, then filled it to the brim with playground wood chips. This beat digging a huge 6-inch deep gouge in our yard, that one day we'd need to fill when our daughter outgrows this and it needs to go.

Day one of assembly is done. Tomorrow we finish with by attaching the plastic parts. Disappointed the QR codes listed for instructional videos pictured in the manual didn't work, nor did typing in the URL. All we got was the Lifetime homepage with options too see/buy more products. Next post after assembly is complete and grandkid tested.

It is Christmas Eve, I am trying to put this together for my 3 children and there are no instructions included. No problem I'm thinking, I'm sure I can find them online. NOPE, none of the product ID's (seems to be a different one for each box) are working, the link to help you find the product ID is not working and Customer Service is closed for the holidays. While I am glad the company gave the employees off for the holiday, I am not impressed so far..............

The set is fantastic, my son loves it. Problem with this is mainly the instruction manual, not the product. The bolts and washer letter designation do not match the blister packs. The only way around it I found was to take the part and match it to the instruction book. Fortunately the manual pictures are actual size of the bolts, etc, so you can match it up that way. I can see someone who is not mechanically incline get frustrated with the installation. Lifetime should update either the manuals or get the labeling correct.

The quality of this product is outstanding and our girls 2-8 love it.  The clubhouse is a great size for multiple kids to interact on the top and bottom at the same time.  This set is going to look brand new for years to come - unlike the wood sets that way too many people buy!

I bought this for Christmas, the box was too targe to fit in my shed or garage, so I opted to wrap it in a tarp to protect it from the elements... long story short the was a hole in the tarp, saturating the box and al it’s contents, by the Tim we unwrapped it to discover the problem, all the parts were rusted and beyond use. I contacted the company asking for a replacement and offering to pay for the parts. They declined payment and rushed the needed hardware free of charge! This company really knows what customer service means!

First let me say now that it's FINALLY together it's the best swing set. Now to the awful part. When you buy it, pay someone else to deal with the company's horrible packaging and mistakes. First, the boxes and marked 1 of 3, 2 of 3, 3 of 3. Nothing about a 4th piece which is the slide. So when you buy it, insist you get all pieces. The slide is NOT in the 3 boxes. Now open the boxes and instructions. The instructions say things are marked with letters. It would make life so much easier if they were. Only about 10% were marked and they were the parts that were obvious. My husband who assembles things all time, started struggling through it, but we were following directions to a "t". When we got to part of step 3, we realized we were sent two swing poles instead of 1 swing pole and 3 regular poles. It was a nightmare. It was too late to try and take apart so we ended up drilling holes to make it work. The roof didn't fit right but we finally made a way to make it work. Based on that whole experience I wouldn't recommend anything from Lifetime unless it comes with professional installation. Now that it's together, it's solid and we are happy, but not worth the tears we cried or getting injured over fighting to get things to fit.

I bought this a week ago, and it’s amazing. My kid loves it! I did break a few bolts putting it together, called customer service, and they had more sent out to me. A couple days shipping, but ended up not using them all. Great service overall by everyone I interacted with. It did take a few days to put together.

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.