Customer reviews for Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool

Customer reviews for Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool for

Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool

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4.6 out of 5 stars

stars935 ratings933 reviews

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Nov 15, 2023

Misho

1 out of 5 stars review

Dont waste your money

The only thing this product did was wet my entire carpet and didn't even dry it properly. the solution kept leaking and the suctioning didn't work. Don't waste your money

Review from Hoover

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reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash PET Complete Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Jun 12, 2021

Shannon

1 out of 5 stars review

I will not buy this agai

It works great for a few months then the brushes stop working. The bearings go in them. This was my 2nd machine in the last 6 months. The first one quit after having it for 3 months. Thought we'll will try again and the same problem.

Review from Hoover

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reply from hooverpwr

Hello Shannon, Thank you for your feedback on the Hoover SmartWash PET Complete Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team

Feb 13, 2024

angie

4 out of 5 stars review

love it

My dog aka my son Achilles hair shed like crazy, his hair be all over the place, and by him being outside sometimes he smells, this cleaner gets the job done! I love how it cleans and the price is just right! thanks hoover.

Review from Hoover

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Jan 26, 2022

Tjo

5 out of 5 stars review

I definitely recommend this

Ok so first of all i need to say i never leave reviews on anything but this machine was amazing ! I was skeptical at first but it really changed the game it plows through stains and mess with ease !

Review from Hoover

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Aug 16, 2022

Blazer

5 out of 5 stars review

I would definately buy this again

I absolutely LOVE this Carpet Cleaner. It is very easy to use and delivers amazing results. When finished, it is very easy to clean the cleaner. You can't go wrong with this purchase!!

Review from Hoover

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Apr 6, 2020

JohnF2

5 out of 5 stars review

Amazing product!

I received this product a few weeks ago and I am so happy I did! This product is easy to use! I love that this product works so good!! There is nothing about this product that I dislike!

Review from Hoover

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Mar 13, 2021

Angela

2 out of 5 stars review

Smart wash broke after 5 months

I loved this carpet cleaner, but one day I turned it on it was making a horrible noise and cannot replace the belt. I wrote to customer service and no response. So, I just wasted my money on a product I cannot use.

Review from Hoover

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reply from hooverpwr

Hello Angela, Thank you for your feedback on the Hoover SmartWash PET Complete Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team

Aug 10, 2021

LED

4 out of 5 stars review

I would buy this cleaner again

The Hoover pet carpet cleaner does a great job. The only problem I have had with it is the cap on the chemical tank came apart. I put it back together, but now it leaks. I have ordered a new one.

Review from Hoover

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Dec 29, 2022

Kavita

1 out of 5 stars review

Left me hanging …

It broke on me during my 1st use. The water wasn’t sucking back up on the “dry” mode. I watched all the YouTube troubleshoot videos and nothing helped. I’m really bummed out about it, it worked amazing while it was working. :(

Review from walmart.com

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Jul 1, 2023

Mari

5 out of 5 stars review

Great product would buy again

Cleans all my pet messes . This is the easiest carpet cleaner I ever used. Love love. High traffic areas are easy to get clean. My nozzle broke but was replaced under warranty. Super light and quiet.

Review from Hoover

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