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Customer reviews for Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool for
Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool
4.6 out of 5 stars
stars932 ratings930 reviews
  1. 5 stars81% (751)
  2. 4 stars10% (89)
  3. 3 stars3% (27)
  4. 2 stars2% (16)
  5. 1 star5% (49)

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Showing 71-80 of 930 reviews
Sep 6, 2020
MaryKaye
4 out of 5 stars review

Verified Purchase

Overall great...with one exceptipn

I've been cleaning my carpets twice a year for many years, and this is the best, easiest-to-use machine I've ever found! The longer bristles really dig into the carpet, the low head that fits easily under furniture, the dry only setting, and the easy-to-assemble, easy-to-clean parts all make for a smooth and hassle-free cleaning experience. Shampooing carpets can be a real chore, and this machine makes it as easy as vacuuming! I especially love the easy operating process (no triggers, no settings, just push and pull). The one issue I have with the machine is the lever that releases the brush head cover. In a machine that is otherwise high-quality and stable, this piece is flimsy, the springs inside it constantly fall off, and it doesn't feel secure. This machine is too good and too high-quality to have such a cheap piece on it. I'd send it back to the design team to find a part worthy of an otherwise-great machine. Other than that though, definitely my number-one recommendation for carpet cleaning going forward.

Review from Hoover
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Sep 14, 2020
pi teacher 314
5 out of 5 stars review

Verified Purchase

Ease of cleaning

We finally got a week of no rain so I could try the carpet cleaner. It worked great. Easy to set up, easy to use and easy to clean. It took a few swipes to get the hang of the auto dispensing of wet then to dry, but this old dog learned a new trick. The results were excellent. I wish the spot wand sprayed and did not just stream. Some of the spot were bigger and it took several tries to get it cleaned.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Oct 5, 2020
Philly1always
5 out of 5 stars review

Verified Purchase

Great product

By far the best investment for my home so far i have to say I was doubtful that the smart wash would really clean my carpet but I was surprised how great the carpet came out the ease of use was just amazing .If your looking for a great machine that is easy and light weight to use you won't regret it a must buy for any house

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Aug 14, 2020
mphoenix
5 out of 5 stars review

Verified Purchase

PERFECT SOLUTION IF YOU HAVE PETS

This carpet cleaner does it all! If you have a pet you need to have this carpet cleaner. It will even handle your car upholstery, your couch, carpeted stairs, and upholstered chairs. I love how it deep cleans and gets the dirt out that has been there for years. It even pulls out dog hairs that are embedded in the carpet. On top of that, it dries quickly because it sucks up the solution on the way back.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Aug 24, 2020
mbonace
5 out of 5 stars review

Verified Purchase

Hoover had made cleaning my carpets too EASY!

I ordered this because I was raising a litter of cocker puppies and accidents happened....I've used many a Bissell machines (my old one broke) and after extensive research, decided to go with the smartwash pet complete. WOW ..This machine couldn't be easier to use and clean! It out performed my expectations by a mile. Everything they said it does....it does! My area rugs, carpets and runners look, feel and smell great. I couldn't believe the dirt in the tank, it was disgusting that it all came out of my carpets. I used the dry only function to go over the area's after washing them and within 2 hours were bone dry and very soft. They look brand new and NO stains of any kind remained on anything! Love the pre-stain wand! I certainly did not expect the results I got....It was almost too easy to use lol...I kinda feel guilty that I didn't have to spend all day slaving away cleaning my carpets! (NOT)... It really is just like vacuuming. Great JOB HOOVER...you did reall good making this machine! Now if you on the fence, get off it and get yourself one of these machines. You're going to appreciate how easy Hoover has made it to clean your carpets ! Now if you'll excuse me I'm going to go clean some furniture, who would think cleaning would be so much fun!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Feb 25, 2024
Chenda3
5 out of 5 stars review

Verified Purchase

Great Carpet Cleaner

[This review was collected as part of a promotion.] The moment I received my Hoover, I put it to the test and began cleaning a large area rug and bedroom carpets upstairs. It did a great job removing stains and odors from my pets. So glad I decided to purchase this carpet cleaner. Highly recommend to others.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Sep 9, 2020
Dawn64
5 out of 5 stars review

Verified Purchase

I love the Hoover automatic carpet cleaner. I have rented

I bought the new and improved model for my daughter. I loved the one I bought for myself over a year ago. Easy to use when my pets or granddaughters have an accident. My daughter even used it on my tile floor in the kitchen thinking it was a floor cleaner and it did a great job.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Oct 11, 2020
Marion 77
5 out of 5 stars review

Verified Purchase

Spot clean is excellent

I am so glad I made the right purchase, after reviewing other scrubbers, this one is the very best. It is very easy to operate and I love the "Dry Only" button, my carpets have never dried this fast and it cleaned really great..I am a happy carpet scrubber person.

Review from Hoover
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Jan 3, 2021
Laura1982
1 out of 5 stars review

Verified Purchase

Worked great for a couple weeks...

This is a really unfortunate situation I am in with this machine. It worked great at first but now , maybe 3 weeks later or LESS, it won't suck up any of the dirty water and the hose extension is a joke. It doesn't pick up ANY water at all. I've taken it apart, cleaned it, put it back together again and am overall disgusted with this product.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Hello Laura1982, we do recommend checking to ensure the Nozzle Cover is attached properly and in the locked position, then check that the Dirty Water Tank is attached properly. Lastly, clear the Debris Filter and rinse it. If the listed troubleshoot does not correct the issue, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team

May 22, 2021
Jerzygirl801
5 out of 5 stars review

Verified Purchase

Can't do without!

I absolutely love this carpet cleaner.ive had several and I didn't get a clean as good as this one. Incredibly easy to use and clean. Takes about 5 minutes to clean up. It runs just like a vaccum cleaner. Suction is great. I have 2 small pups and my house doesn't smell like it thanks to my carpet cleaner. Well worth it.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211