Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego

Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi. We’re glad to hear your LG dryer is making laundry day feel effortless. The dual‑opening door, simple‑to‑use controls, and easy‑clean filter really bring a nice touch of convenience to every load, and it’s great to know those features are standing out for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

That is fantastic! Thanks for sharing the love for your new LG dryer! looks like those lightning-fast cycle times and smart connectivity features have totally upgraded your laundry routine this past month. We are absolutely thrilled to know you are thoroughly impressed with its speedy performance. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Hi there! We're so glad to hear you're loving the LG EasyLoad dual-opening door! 🚪 It’s all about flexibility and convenience, and it’s great to know it’s making a difference in your laundry routine. Thanks for sharing! 😊 If you ever need any support, reach out to us on social media @LGUSSupport. *Joseph

Hey there! We appreciate you letting us know what's happening with your LG dryer, and we'd be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your dryer, and we'll be ready to help! *Josh

Hi there, thanks for taking a moment to share your experience with us. We understand you’re enjoying your new 7.3 cu. ft. Ultra Large Capacity Rear Control Electric Dryer with EasyLoad Door and AI Sensing model DLE8400WE, and it’s great to hear it’s been working well alongside your washer, gas stove, and over‑the‑range microwave. We understand how satisfying it is when a full set of appliances comes together smoothly, and it’s wonderful to know you’re happy with all of them so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi Andrew! That matte black finish really does bring the style, and it’s great to hear your dryer is keeping up with those big loads without breaking a sweat. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Hi, there. Thank you for sharing your experience with the LG Dryer (DLG8401BE) model. It’s wonderful to hear that your gas dryer has been such a standout since you purchased it. This unit is built with an ultra‑large capacity, Sensor Dry technology, and smooth, efficient performance, which makes it a strong choice for consistent, reliable drying. It’s great to know it’s the best dryer you’ve had. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy