Hello Norman! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. For added runtime, we recommend purchasing an additional pair of high-capacity batteries, such as the 4.0Ah, 5.0Ah, or 8.0Ah batteries. Thank you for choosing WORX!

Hello Valued Customer! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The batteries should run about 30-45 minutes, and the run time is rather short, but dont worry! WORX tools are covered by a manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at socialmedia@positecgroup.com to advise us of your issue and we would be more than happy to provide you some working batteries! Thank you for choosing WORX!

Hello CC! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. For added runtime, we recommend purchasing an additional pair of high-capacity batteries, such as the 4.0Ah, 5.0Ah, or 8.0Ah batteries. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!

Hello Blanca, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so we can properly assist you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help. Thank you for choosing Worx!

Hello there! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. For added runtime, we recommend purchasing an additional pair of high-capacity batteries, such as the 4.0Ah, 6.0Ah, or 8.0Ah batteries. Thank you for choosing WORX tools.