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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,700 ratings3,116 reviews
  1. 5 stars84% (6,452)
  2. 4 stars10% (737)
  3. 3 stars3% (222)
  4. 2 stars1% (98)
  5. 1 star2% (191)

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Showing 1,461-1,470 of 3,116 reviews
Jan 12, 2018
Margaret
1 out of 5 stars review

Rough rough rough

What happened to the softness of your tissues. I've purchased your products from Costco for years and was very disappointed with my recent purchase. The tissues are noticeably rough from the first touch out of the box and as you can imagine on my nose. Very disappointed.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

It sounds like you have been a fan for some time now and we appreciate your loyalty. We haven’t made any recent changes to our Kleenex Ultra Soft tissues. They should still be the same thick and soft tissues you know and trust. We’d hate to lose you and ask that you give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can learn more about your experience and see how we can help. Thanks!

Mar 1, 2020
ashleys299
5 out of 5 stars review

These get the job done. I dont like the lotion tissues because of the gross residue they leave behind. These are soft but dont leave lint everywhere in my husbands facial hair. So, not super soft. Theyre a little more expensive than the brand I normally buy, but I buy these during cold and allergy season for the softness.

Review from influenster.com
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Aug 26, 2021
trish0729
1 out of 5 stars review

Really???

I recently purchased the 12 cube boxes package. I see some of the boxes are telling me I can be anything, get crafty do this do that. .. Just stop it. I don't need my kleenex boxes being woke. Its tissues, I want boxes that are colorful, pretty,seasonal etc.. I don't want my tissues preaching to me or anyone who comes into my home..

Review from kleenex.com
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reply from Kleenex Brand

We appreciate that you've shared your thoughts with us, and we'll be sure to share your review with the rest of our team.

Feb 13, 2020
kyari
4 out of 5 stars review

I always get these because they’re inexpensive and it’s good to always have them around. They keep up with a family of 6 in flu season. What more do I really have to say? My only problem is they’re not as strong as I’d like them to be and they rip if you blow too hard.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Jun 1, 2020
amyl156
5 out of 5 stars review

These are great! Especially if you have a cold or a runny nose and are using them more frequently than usual, because they are so soft they dont hurt or make your nose area raw from repeated usage. They also have some with cooling affects or vics vapor rub in them which are great for colds as well. We always have a box around the house!

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Nov 22, 2023
Shannon4
5 out of 5 stars review

Ultra soft is right

[This review was collected as part of a promotion.] These tissues were very soft and sufficiently thick. I have a chronically runny nose and I would feel comfortable buying them if I was sick and my nose became even more runny. Unfortunately though, they aren't made by a cruelty-free company, which is something that's important to me.

Review from Home Tester Club
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May 1, 2014
Discerning
2 out of 5 stars review

SMELLS BAD

Now I have to say that I don't know if my wife bought the ultra-soft or the everyday facial tissue. What I do know is that the product smells bad, like bad cardboard and bad paper. It has a very strong cardboard and bad paper smell. I have a real problem putting the tissues near my face and especially blowing my nose. the odor is offensive. I thought to myself - did I get one bad box- but from what I have been reading- this appears to be a WIDESPREAD PROBLEM. Wether it is the ultra soft or the everyday tissue- no facial tissue should smell like that.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Family Care

We are sorry to hear about your recent experience with our Kleenex Ultra Soft tissues. There should not be an offensive odor to them, and we would like to know why. When you have a moment, please contact our team directly here http://bit.ly/L5RuXa. Thanks for sharing your feedback.

Nov 19, 2025
csacdsc
3 out of 5 stars review

best product

ddddddddddddddddddddddd sssssssssssssssssssssssssssss

Review from kleenex.com
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Dec 22, 2023
PG
5 out of 5 stars review

Verified Purchase

Good Value

Good Value

Helpful?75GJPURCLE6A13967505694
Jan 31, 2025
BL
1 out of 5 stars review

Verified Purchase

Wrong item

Got wrong Kleenex boxes

Helpful?75GJPURCLE6A13967505694